Human Resource Management for Line Managers (HRM2605)
Exam (elaborations)
HRM2605 Assignment 6 Semester 2 2024 | Due 25 October 2024
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Course
Human Resource Management for Line Managers (HRM2605)
Institution
University Of South Africa (Unisa)
Book
Human Resource Management in South Africa
HRM2605 Assignment 6 Semester 2 2024. All questions answered. QUESTION 1 [25 marks]
Read the following scenario and then answer the questions that follow.
Godfrey Makobane is the plant manager of a light assembly plant in Cape Town. Approximately a year ago, Melvin Alers, the plant manager from a...
HRM2605 Assignment 6 (COMPLETE ANSWERS) Semester 2 2024 - DUE 25 October 2024
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Human Resource Management for Line Managers (HRM2605)
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Question 1
1. Read the following scenario and then answer the questions that follow.
Godfrey Makobane is the plant manager of a light assembly plant in Cape Town. Approximately a
year ago, Melvin Alers, the plant manager from a similar facility in Gauteng, visited the Cape Town
plant. During the visit, the two managers compared various metrics, including absenteeism and
turnover rates. Melvin's plant reported an average absenteeism and turnover rate of 5% each. In
contrast, Godfrey discovered that his Cape Town plant had much higher rates: 10% absenteeism and
12% turnover.
Concerned about these discrepancies, Godfrey met with his HR manager, Ms Amusa, and his two
supervisors to address the issue. During the meeting, Nomvuyo Bekwa, one of the supervisors,
suggested that there might be a connection between job satisfaction and the high rates of absenteeism
and turnover at the Cape Town plant.
A consultant was hired to investigate further, and a job satisfaction survey was administered to the
Cape Town employees. The results of the survey were summarised as follows:
Job Satisfaction category Percentage (%) of satisfied Percentage (%) of dissatisfied
employees (Happy) employees (unhappy)
The job itself 40% 60%
Relationships with co-workers 49% 51%
Immediate supervisor 45% 55%
Career development/promotions 37% 63%
Compensation and benefits 20% 80%
The work environment 35% 65%
Godfrey was surprised by the low levels of job satisfaction reflected in the survey results, which were
far below what he had anticipated for the plant's first assessment of employee satisfaction.
1.1. As the consultant who administered the job satisfaction survey, interpret the findings in the
table and provide Godfrey with detailed feedback. In your response:
1.1.1. Discuss each job satisfaction category, explaining possible reasons for the dissatisfaction
indicated in the survey results.
The job satisfaction survey administered at the Cape Town plant revealed several areas of concern.
Here's a breakdown of the survey results by category, with possible reasons for employee
dissatisfaction and how they might be addressed:
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