,1. Multiple Choice: In a business context, which of the
following is considered a persuasive writing technique?
a) Using jargon
b) Providing evidence
c) Repeating the main point
d) Writing lengthy paragraphs
Answer: b) Providing evidence
Rationale: Persuasive writing in business often involves
convincing the reader to take action or agree with a point of
view. Providing evidence supports claims and helps
persuade the reader.
2. Fill-in-the-Blank: The term "_________" refers to the
practice of tailoring communication to appeal to the
audience in business writing and speaking.
Answer: Audience analysis
Rationale: Audience analysis is crucial for effective
communication as it involves understanding the needs,
values, and expectations of the audience.
3. True/False: In business communication, active voice is
preferred over passive voice because it clarifies the subject
of action and makes the message more direct.
Answer: True
Rationale: Active voice makes writing clearer by showing
who is responsible for an action, which is essential in
business for clarity and accountability.
, a) Clear objectives
b) Detailed data analysis
c) Humorous anecdotes
d) Audience engagement
e) Lengthy explanations
Answers: a) Clear objectives, b) Detailed data analysis,
d) Audience engagement
Rationale: Clear objectives set the direction, detailed data
analysis provides substance, and audience engagement
maintains interest. Humorous anecdotes and lengthy
explanations may not always be appropriate.
5. Multiple Choice: What is the primary purpose of an
executive summary in a business report?
a) To entertain the reader
b) To provide detailed financial data
c) To offer a brief overview of the main points
d) To introduce the team members
Answer: c) To offer a brief overview of the main points
Rationale: An executive summary condenses the main
points of a report for quick understanding, especially for
readers who may not have time to read the full document.
6. Fill-in-the-Blank: The "_________" model is a framework
used to structure messages for clarity and effectiveness in
business communication.
Answer: AIDA (Attention, Interest, Desire, Action)
Rationale: The AIDA model guides the communicator to
capture attention, build interest, create desire, and prompt
action, which are key for impactful business messages.
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