RBS Training Program questions and
answers
RBS Training Program questions and
answers
RBS Training Program questions and
answers
RBS Training Program questions and
answers
as a general rule, how much time does the body need to safely
process each drink out of the body? - CORRECT ANSWER -at
least one hour
at on-site premises, who can be held liable for illegal alcohol
sales? - CORRECT ANSWER -servers, bartenders, managers,
and owners
How is an alcohol server defined according to AB 1221? -
CORRECT ANSWER -anyone who checks guests' ID for purpose
of alcohol service or entry into ABC on-premises licensed
establishment, and takes alcohol orders and pours/delivers
alcohol for guests
how much alcohol does the liver metabolize in an hour? -
CORRECT ANSWER -approx. one alcohol drink equivalent or
standard-sized drink per hour
how old must an employee be to prepare/serve alcoholic drinks
in a bar? - CORRECT ANSWER -21 years of age or older
in California, what are commonly accepted forms of ID? -
CORRECT ANSWER -state-issued DLs and ID cards, military
IDs, even without a physical description of the ID holders, and
government-issued passports, even without a physical
description of the ID holder
, is it a misdemeanor to be intoxicated in public? - CORRECT
ANSWER -it is a misdemeanor to be intoxicated in public
what are customer service guidelines? - CORRECT ANSWER -
communicate clearly, use "I" statements, do not judge or
threaten guests, provide a reason for your actions, and
sometimes, an indirect strategy is better
What are examples of public health risks due to alcohol use? -
CORRECT ANSWER -binge drinking, diseases, including cancer
and cirrhosis, alcohol poisoning, and death
what are examples of reasonable efforts? - CORRECT ANSWER
-checking IDs, getting trained, monitoring guests, refusing
service, and calling the police
what are myths about ways to sober up? - CORRECT ANSWER
-drinking coffee, taking cold showers, eating fatty foods, and
throwing up
what are NOT intoxication rate factors? - CORRECT ANSWER -
tolerance and type of alcohol
what are practices for creating good documentation? -
CORRECT ANSWER -making daily entries, using a bound book
or notebook with numbered pages, having employee who
handled situation complete the documentation, and reviewing
the entries periodically to detect trends or learn strategies used
by other employees
what are reasonable efforts? - CORRECT ANSWER -the legal
term for the actions you take to prevent illegal alcohol sales
and other alcohol-related problems
what are safe service guidelines? - CORRECT ANSWER -always
check ID, match your response to behavioral cues, make as
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