Exam (elaborations)
DHL Global Overview – Questions & Correct Answers
- Course
- Institution
DHL Global Overview – Questions & Correct Answers
[Show more]
Content preview
DHL Global Overview – Questions & Correct AnswersWhat does DPDHL standfor? Right Ans - Deutsche Post, Dalsey, Hillblom
and Lynn
What are the four divisions of DHL? Right Ans - Express, Freight
Forwarding, E-commerce, Supply chain
Value Proposition Right Ans - Specialist in International: Global expertise,
Service of excellence, International Focus
3 Bottom Lines of DPDHL Right Ans - Employee choice, Provider of choice,
Investment of Choice
4 Pillar- Focus Strategy Right Ans - Motivated People, Great service quality,
Loyal customers, Profitable Network
List reasons why customers should ship with DHL Express Right Ans - -220
countries they ship to
- International Experience
- Global Hubs
- Door to door
- Remote access with security clearance
- Customer service is focused on helping the customer and build loyalty
Hub Right Ans - Centralized sorting facility
Super Hub Right Ans - Massive sorting facility that acts as both HUB and
gateway
Gateway Right Ans - Entry and exit point into the country
The Five gateways Right Ans - MIA, LAX, JFK, ORD, CVG
CVG Right Ans - Erlanger, KY
Part of Cincinnati airport.
A superhub in the us that is expanding
Strategically place within 1 hour from 66% of the U.S.
24/7 operations
, Also a quality control center
Has its own customs, border protection, and police dog
150,000 shipments per night
The five global regions Right Ans - Mena, SSA, Americas, Asia Pacific , and
Europe
Quality Control centers Right Ans - Monitors the network of global
shipments and flight patterns. Also acts as a crisis command center.
DHL Express Export products Right Ans - Are all services
- Time delivery by 9:00 am
- Time delivery by 10:30 am
- Time delivery by 12:00 pm
- DHL Express world wide BY END OF DAY
- DHL Express Envelopes
- Account numbers start with a 8 and cant be transferable between countries
DHL Express Import Products Right Ans - All are services
- Time delivery by 10:30 am
- Time delivery by 12:00 pm
- DHL Express worldwide by the end of the day
- DHL Express envelopes
- Account numbers start with a 9 and can be transferable between countries
What does TAPA mean? Right Ans - Transported Asset Protection
association
What does a Tapa Certification globally represent Right Ans - Is recognized
as the global security standards for cargo and security facilities with over 300
participating facilities
Every DHL Employee is a what Right Ans - CIS (Certified International
Specialist)
How many countries /Territories does DHL serve? Right Ans - 220
Who DHL doesn't serve? Right Ans - Turkmedastan
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Zendaya. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $9.99. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
62890 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now