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TCEQ Class D Drinking Water exam with complete solutions.
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TCEQ Class D Drinking Water exam with complete solutions.
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TCEQ Class D Drinking Waterexam with complete
solutions
Operators have the responsibility to provide drinking water that meets
federal and state standards. (true/false) - answer true
Water must be disinfected, delivered at inadequate pressure, and be
ample in quantity. (true/false) - answer false, water must be disinfected,
delivered at adequate pressure, and be in ample quantity.
Utility employees should guard the water supply and facilities from
contamination, public tours, and even terrorism. (true/false) - answer
false, utility employees should guard the water supply and facilities from
contamination and even terrorism.
The state requires bacteriological sample results be kept two years.
(true/false) - answer false, the state requires bacteriological samples to
be kept five years.
The state requires chemical analysis to be kept at least 10 years.
(true/false) - answer true
EPA requires a water system to keep a copy of each consumer confidence
report at least 5 years. (true/false) - answer true
A public water system provides the public with piped water for human
consumption, serves at least 15 service connections, and regularly serves
at least 25 individuals daily at least 60 day out of the year. (true/false) -
answer true
The water utility field affects everyone because - answer water is
essential to life and health
,The water utility employee should remember customers are entitled to
_________________________ - answer courteous treatment and answer to
questions about water
In Texas, water operator licensing is administered by the - answer TCEQ
(Texas Commission on Environmental Quality)
All public water systems are required to employ licensed operators even if
the system only ________________________________ treated water brought from
another source. - answer redistributes
Public water systems include cities, municipal utility districts, rural water
supply corporations, mobile home parks, and ___________________. - answer
campgrounds
Examples of community water systems include __________. - answer
Municipalities, Municipal Utility Districts, Rural Water Supply Corporations
and Mobile Home Parks.
A federal agency impacting the water utility industry is the ________. -
answer EPA (Environmental Protection Agency)
The most important federal law impacting the water utility industry is the
_____________. - answer Safe Drinking Water Act (PL93-523)
The four national safety and quality standards for drinking water cover in
the Safe Drinking Water Act are physical, chemical, _____________, and
radiological. - answer bateriological
The state agency that regulates drinking water in Texas and administers
the federal Safe Drinking Water Act is the ____________. - answer TCEQ
Water utility system personnel are required to notify the TCEQ of changes
or alterations of the system, a new facility to be build and water supply
_______________. - answer health hazards
, Some regional and local agencies impacting the water utility industry are
municipal utility districts, rural water supply corporations, drainage
districts, ___________, groundwater conservation districts and subsidence
districts. - answer river authorities
Public relations (PR) is the relationship between YOU, the water utility
employee and the mayor. (true/false) - answer false, Public relations (PR)
is the relationship between YOU, the water utility employee and the
customer.
The keys to good customer relations are (1) everything the utility does is
PR, (2) customers are entitled to courteous treatment, (3) every employee
is a PR person. (true/false) - answer true
Meter readers are the person whom customers have the least contact.
(true/false) - answer false, meter readers are the person whom
customers have the most contact.
Meter readers can be ambassadors of goodwill. (true/false) - answer true
Maintenance crews can warn customers of service interruptions and
provide signs and barriers to protect the public. (true/false) - answer true
The plant operator is responsible for treating the water to assure it is safe
to drink and use. (true/false) - answer true
Water bills should be accurate, itemized, and neat, and payment should be
optional. (true/false) - answer false, Water bills should be accurate,
itemized, and neat.
It is not important that the utility have a sense of pride and
professionalism. (true/false) - answer false, it is important that the utility
have some sense of pride and professionalism.
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