SAFE AGILE PRODUCT MANAGEMENT (APM) ACTUAL EXAM QUESTIONS AND VERIFIED ANSWERS (CORRECT ANSWERS) ALREADY RAKED A+.REVISED
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Course
SAFE AGILE PRODUCT MANAGEMENT
Institution
SAFE AGILE PRODUCT MANAGEMENT
SAFE AGILE PRODUCT MANAGEMENT (APM)
ACTUAL EXAM QUESTIONS AND VERIFIED
ANSWERS (CORRECT ANSWERS)
ALREADY RAKED A+.REVISED
A secondary persona does what? - ANSWER- A persona that we will help make
accommodations in the primary interface for as long as it doesn't violate a primary
persona
A ...
T or F Personas are essentially roles - ANSWER- F. A persona can have multiple roles
,Where else can a persona be leveraged in SAFe? - ANSWER- Iteration planning,
program backlog needs that align?, Solution context, PI objectives
Building empathy primarily happens through what three ways? - ANSWER- Empathy
interviews, innovation games, and structured interview techniques such as laddering
Empathy Maps are a tool that PMs use to do what? - ANSWER- Help the team develop
deep, shared understanding and empathy for other people helping to design better
experiences and value streams
Which are shorter-lived artifacts: Persona or Empathy maps? - ANSWER- Empathy
Maps
What are some good empathy interview guidelines? - ANSWER- Face to face is best,
build rapport before asking questions, keep questions short, ask only one question at a
time, encourage stories
What did Sinek's Golden Circle findings summarize? - ANSWER- Inspiring products and
services always start with Why (instead of How or what)
A is a description of the future state of the product - ANSWER- vision
are fictional characters based upon research - they represent the different people
who might use your product or solution in a similar way - ANSWER- personas
What PM tool helps personalize experiences to meet individual customer needs? -
, ANSWER- Personas
Do you define your segments, then your personas? Or define personas, then
segments? - ANSWER- Define your segments, then your personas
T or F. Personas are strategic, longer-lived artifacts that define product direction -
ANSWER- True
Normally, when we talk about developing features and benefits we say ' ' But in
Design Thinking, it often helps to flip the order and talk about ' ' as this helps
promote considering different Features that can provide the desired benefit. - ANSWER-
Feature-Benefit, Benefit-Feature
A primary persona does what? - ANSWER- Personas that MUST be satisfied for a
successful product driving the design process
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