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CITM 102 Business Information Systems Midterm Notes On Information Systems In Business Today Roger de Peiza Toronto Metropolitan University$13.49
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CITM 102 Business Information Systems
Midterm Notes On Information Systems
In Business Today Roger de Peiza
Toronto Metropolitan University
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ITM 102 PowerPoint Notes
Chapter 1: Information Systems in Business Today
Learning Objectives
1. How are information systems transforming business, and why are they so essential
for running and managing a business today?
2. What is an information system? How does it work? What are its management,
organization, and technology components? Why are complementary assets essential
for ensuring that information systems provide genuine value for organizations?
3. What academic disciplines are used to study information systems, and how does
each contribute to an understanding of information systems?
How Information Systems Are Transforming Business
•
Mobile digital platform
•
Systems used to improve customer experience, respond to customer demand,
reduce inventories, and more
•
Growing online newspaper readership
•
Expanding e-commerce and internet advertising
•
New federal security and accounting laws
What’s New In Management Information Systems
•
Technology
o
Cloud computing
o
Big data and the Internet of Things (IoT)
o
Mobile digital platform
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•
Management
o
Online collaboration and social networking software
o
Business intelligence
o
Virtual meetings
•
Organizations
o
Social business
o
Telework
o
Co-creation of business value
Globalization Challenges and Opportunities: A Flattened World
•
Internet has drastically reduced costs of operating on global scale
•
Increases in foreign trade, outsourcing
•
Presents both challenges and opportunities
The Emerging Digital Firm
•
In a fully digital firm:
o
Significant business relationships are digitally enabled and mediated
o
Core business processes are accomplished through digital networks
o
Key corporate assets are managed digitally
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•
Digital firms offer greater flexibility in organization and management
o
Time shifting, space shifting
Strategic Business Objectives of Information Systems
•
Growing interdependence between:
o
Ability to use information technology and
o
Ability to implement corporate strategies and achieve corporate goals
•
Firms invest heavily in information systems to achieve six strategic business objectives:
1. Operational excellence
2. New products, services, and business models
3. Customer and supplier intimacy
4. Improved decision making
5. Competitive advantage
6. Survival
Operational Intelligence
•
Improvement of efficiency to attain higher profitability
•
Information systems, technology an important tool in achieving greater efficiency
and productivity
•
Walmart’s Retail Link system links suppliers to stores for superior replenishment system
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