N3632 Ch Question and answers correctly solved N3632 Ch. 8: Communication (Taylor Fundamentals of Nursing)
What are the implications of the verbal components of communication in therapeutic communication? - correct answer - Vocabulary: making sure to use words the patient understands
- Cre...
N3632 Ch. 8: Communication (Taylor
Fundamentals of Nursing)
What are the implications of the verbal components of communication in
therapeutic communication? - correct answer ✔- Vocabulary: making sure to
use words the patient understands
- Credibility: using confidence, competence, and candor (among other
qualities) to develop and maintain the patient's trust
- Denotative and connotative meaning: make sure patient understands the
CORRECT meaning (avoid using terms or words with multiple meanings)
- Clarity & brevity
- Timing & relevance
- Pacing
- Intonation
What are the implications of the nonverbal components of communication in
therapeutic communication? - correct answer ✔- Appearance, posture, &
gait: can convey professionalism; first impressions are important
- Facial expressions, eye contact, & gestures: may reveal feelings; can
convey interest & respect but dependent on the patient's culture; may
enhance communication or create own messages
- Sounds: multiple meanings (other nonverbal communication may clue nurse
into the meaning)
- Territoriality, personal space: patients may act defensively if space is not
respected; have awareness to patient's personal space
What type of qualities, behaviors, and communication techniques affect
professional communication and relationships? - correct answer ✔
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