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Wellcare ACT Mastery Exam Questions and Correct Answers the Latest Update and Recommended Version $10.49   Add to cart

Exam (elaborations)

Wellcare ACT Mastery Exam Questions and Correct Answers the Latest Update and Recommended Version

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  • Course
  • Wellcare ACT Mastery
  • Institution
  • Wellcare ACT Mastery

Enrollment applications must be received by Wellcare no later than ___ calendar day(s) following receipt from the beneficiary. 1 Which elements are available as part of Wellcare's Sales Support model? All of these Low-Income Subsidy (LIS), which is often referred to as Extra Help, reduces a...

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  • October 24, 2024
  • 16
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • Wellcare ACT Mastery
  • Wellcare ACT Mastery
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Wellcare ACT Mastery Exam Questions
and Correct Answers the Latest Update
and Recommended Version
Enrollment applications must be received by Wellcare no later than ___ calendar day(s)

following receipt from the beneficiary.

✓ 1


Which elements are available as part of Wellcare's Sales Support model?

✓ All of these


Low-Income Subsidy (LIS), which is often referred to as Extra Help, reduces all Part D plan

premiums

✓ False


Prior to completing the enrollment form, broker/agents should always confirm the beneficiary's

primary care provider (PCP) and/or specialists

✓ True


At the end of this course, there will be a Mastery Exam. Agents must achieve a passing score

of 85% or higher to successfully complete this course

✓ True


Brokers/Agents may be investigated after being suspected of noncompliant activity reported

through a


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✓ Complaint Tracking Module (CTM)
✓ Grievance
✓ Secret Shop Finding


A broker/agent who has never had any verbal warnings cannot be issued a Corrective Action

Plan.

✓ False


Wellcare does not need to be informed of all marketing/sales events at which plans or

materials will be presented or distributed (formaland informal).

✓ False


Marketing benefits in a service area where those benefits are not available is prohibited and

considered misleading unless that is unavoidable because of local/regional or media use.

✓ True


CustomPoint sales material order dates will be posted on Wellcare.com

✓ False


The online Centene Workbench self-service portal enables you to

✓ All of these


The TPMO disclaimer must be used by any TPMO that sells plans on behalf of more than one

MA plan provider. The disclaimer must be:




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✓ Customer Support: [+254707240657]

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✓ Included in any marketing materials, including print materials and television
advertisements developed, used, or distributed by the TPMO.

✓ Verbally conveyed within the first minute of a sales call.

✓ Prominently displayed on TPMO websites (regardless of content).

✓ Electronically conveyed when communicating with a beneficiary through email, online chat,
or other electronic means of communication (regardless of content).


Brokers/Agents can access the following resources under the Shared Resources section in

Centene Workbench.

✓ All of these


Which of the following is not an example of Protected Health Information (PHI)?

✓ Library Card


When a paper SOA form is used, it must be completed __________ hosting the sales

presentation.

✓ 48 Hours prior to


Ascend is a fast, easy, and compliant way for brokers/agents to submit agent-assisted

electronic enrollments.

✓ True


When explaining the provider network for D-SNPs and C-SNPs:




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