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Wellcare ACT Mastery Exam - Broker Questions and Correct Answers the Latest Update and Recommended Version $12.49   Add to cart

Exam (elaborations)

Wellcare ACT Mastery Exam - Broker Questions and Correct Answers the Latest Update and Recommended Version

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  • Course
  • Wellcare ACT Mastery
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  • Wellcare ACT Mastery

Centene requires all contracted brokers/agents to read, understand, and agree to Centene's Business Ethics and Code of Conduct Policy. True False True The TPMO disclaimer must be used by any TPMO that sells plans on behalf of more than one MA plan provider. The disclaimer must be: (Select...

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  • October 24, 2024
  • 20
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • Wellcare ACT Mastery
  • Wellcare ACT Mastery
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Wellcare ACT Mastery Exam - Broker
Questions and Correct Answers the
Latest Update and Recommended
Version
Centene requires all contracted brokers/agents to read, understand, and agree to Centene's

Business Ethics and Code of Conduct Policy.

True

False

✓ True


The TPMO disclaimer must be used by any TPMO that sells plans on behalf of more than one

MA plan provider. The disclaimer must be:

(Select all that apply.)

a. Included in any marketing materials, including print materials and television advertisements

developed, used, or distributed by the TPMO.

b. Verbally conveyed within the first minute of a sales call.

c. Prominently displayed on TPMO websites (regardless of content).

d. Electronically conveyed when communicating with a beneficiary through email, online chat,

or other electronic means of communication (regardless of content).




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✓ a. Included in any marketing materials, including print materials and television
advertisements developed, used, or distributed by the TPMO.
✓ b. Verbally conveyed within the first minute of a sales call.
✓ c. Prominently displayed on TPMO websites (regardless of content).
✓ d. Electronically conveyed when communicating with a beneficiary through email, online
chat, or other electronic means of communication (regardless of content).


When a paper SOA form is used, it must be completed __________ hosting the sales

presentation.

a. 48 Hours prior to

b. During

c. After

✓ a. 48 Hours prior to


When verifying a D-SNP beneficiary's Medicaid eligibility through the Ascend Medicaid

search tool, you should confirm their current Medicaid status qualifies for the selected D-SNP

being enrolled in and explain that changes in Medicaid eligiblity may affect enrollment

and/or cost sharing.

True

False

✓ True


Medicare Star Ratings and performance are at the forefront of Wellcare's quality strategy.

Wellcare's quality focus consists of six drivers. Which of the following is not a Wellcare

quality driver?



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a. Member Service

b. Reputation

c. Member Payments

d. Serving Government Customers

✓ c. Member Payments


Although options for capturing and submitting SOAs vary by health plan, Wellcare accepts

SOAs in which of the following methods?

a. Ascend

b. Telephonic

c. Paper

d. All of these

✓ d. All of these


Brokers/Agents can submit a support ticket online through their Centene Workbench portal.

True

False

✓ True


An SEP is a period outside of the ICEP, AEP, or MA OEP when beneficiaries can enroll based

solely on life events that qualify for an SEP period.

True


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