Fundamentals of Nursing - Exam 1/ The
nursing process, communication, standards &
isolation precautions, vital signs, seizure
precautions, hygiene, physical exam
(assessment), documentation, and code skills/
159 Questions with Certified Solutions/ 2024-
2025.
Define SENDER in communication - Answer: The person who encodes and delivers the message.
Sender puts ideas or feelings into form that is transmitted and is responsible for accuracy and
emotional tone of message content
What is the RECEIVER in the communication process? - Answer: The person who receives and
decodes the message
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,** senders message acts as a referent for the receiver, who is responsible for attending to,
translating, and responding to the message.
MESSAGE in communication process - Answer: Content of communication.... verbal, nonverbal
& symbolic language.
CHANNELS in communication process - Answer: These are the means of conveying the message
through visual, auditory, and tactile senses.
FEEDBACK in communication process - Answer: The message that the receiver returns. This
indicates if receiver understood meaning of message. Sender can evaluate effectiveness of
communication.
Explain the communication process briefly - Answer: The source has a message and encodes the
message.
Message is sent through a channel
Receiver must first decode the message
Before message can be fully received
What are the 5 levels of communication in nursing? - Answer: Interpersonal
Interpersonal
Small group
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,Public
Transpersonal
Define Intrapersonal - Answer: a.k.a. SELF-TALK
Define Intrerpersonal - Answer: Occurs between two people or groups
- usually one on one conversation
Define Small Group Communication - Answer: Committee or a conference
Public Communication - Answer: Interaction of one person with a group of people
Transpersonal Communication - Answer: Within a person's spiritual domain
Forms of Communication - Answer: Messages conveyed verbally and nonverbally, concretely
and symbolically.
Expression through: Words, movements, voice inflection, facial expression, and use of space
Elements can work in harmony to enhance a message OR conflict with one another to confuse
it.
Example Forms of Communication
VOCABULARY
What is the role of the nurse? - Answer: Nurse often the interpreter of medical terminology
Example Forms of Communication
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, DENOTATIVE AND CONNOTATIVE
What is the role of the nurse? - Answer: Denotative is the exact meaning
Connotative is shades of the meaning
Be selective in word choice and avoid easily misinterpreted words.
Example Forms of Communication
PACING
What is the role of the nurse? - Answer: Speak slowly and enunciate clearly!
Too fast = unintended messages
Too slow = impression of hiding the truth
Example Forms of Communication
INTONATION
What is the role of the nurse? - Answer: Tone of voice... be careful
Example Forms of Communication
CLARITY & BREVITY
What is the role of the nurse? - Answer: Simple - short - to the point
& possible repeated
Example Forms of Communication
TIMING & RELEVANCE
What is the role of the nurse? - Answer: When it is appropriate to discuss issues & what is most
important at that time.
What are forms of Nonverbal Communication? - Answer: Personal Appearance
Posture and gait
Facial Expression
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