OB - Answer-Organizational behavior-enhance our understanding and managing of the
workplace
contingency perspective - Answer-No one best way to manage people, teams, or
organizations.
The best course of action depends on other factors
Three levels of OB - Answer-individual, group, organizational
Organizing Framework for Understanding and Applying OB - Answer-
Personal Attributes - Answer-attitude, personality, teamwork, leadership
interpersonal skills - Answer-active listening, positive attitudes, effective communication
Social Responsibility - Answer-to take action that protects and improves the welfare of
society
Social Responsibility
REQUIREMENT - Answer-Only does what is required
Social Responsibility
Recognition - Answer-Has obligations to pursue both profit and social goals
Social Responsibility
Believing - Answer-Has both profit and social goals
Social Audit Steps - Answer-monitoring, measuring, appraising
The Triple Bottom-Line - Answer-people, planet, profit
Why sustainability? - Answer-Increased profits, productivity, and innovation
Steps to sustainability - Answer-Set goals
Hire
Reward
Track