2025 AARP Assessment - United
Healthcare Exam Q’s and A’s
Which of the following is true about UnitedHealthcare Medicare plans
carrying the AARP name? - -AARP does not endorse any UnitedHealthcare
MA and PDP plans but does endorse the AARP Medicare Supplement
Insurance Plans.
- To live up to the five Consumer Commitment Standards, agents offering
AARP-branded products should help their customers feel their relationships
with AARP is _______ - -Effortless and inspiring
- Which of the following are part of being straightforward when servicing a
customer? - -Communicating clearly to alleviate any confusion.
Providing the right information.
Being upfront about what information means.
- Do consumers have to be an AARP member to enroll in an AARP-branded
plan with UnitedHealthcare? - -Yes, if the consumer is enrolling in a Medicare
Supplement Insurance Plan.
- Which of the following statements is false? - -AARP sets rates for the
Medicare Supplement Insurance Plans.
- Which of the following statements about AARP are true? - -AARP is
dedicated to empowering Americans 50 and older to choose how they live as
they age.
AARP is the nation's largest nonprofit, nonpartisan organization.
- Which of the following statements about AARP are true? - -AARP produces
the nation's largest circulation publications, AARP The Magazine and AARP
Bulletin.
AARP has a nationwide presence.
- Where can agents find the Authorized to Offer Guidelines? - -Jarvis
- Which AARP entity manages provider relationships and performs quality
control oversight for products and services that carry the AARP name? - -
AARP Services (ASI)
- Which AARP-branded Medicare products does UnitedHealthcare offer? - -
Medicare Advantage Plans
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