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TEST BANK For MGMT 12th Edition, Principles of Management By Chuck Williams, Verified Chapters 1 - 18, Complete Newest Version $20.49
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TEST BANK For MGMT 12th Edition, Principles of Management By Chuck Williams, Verified Chapters 1 - 18, Complete Newest Version
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TEST BANK For MGMT 12th Edition, Principles of Management By Chuck Williams, Verified Chapters 1 - 18, Complete Newest Version TEST BANK For MGMT 12th Edition, Principles of Management By Chuck Williams, Verified Chapters 1 - 18, Complete Newest Version

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  • October 26, 2024
  • 828
  • 2024/2025
  • Exam (elaborations)
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  • mgmt 12th edition
  • williams mgmt 12th edition principles of manageme
  • test bank for mgmt 12th edition principles of man
  • test bank for mgmt 12th edition

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  • Williams, MGMT 12th Edition Principles of Manageme
  • Williams, MGMT 12th Edition Principles of Manageme

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TEST BANK
MGMT 12th Edition Principles of Management
by Chuck Williams Chapters 1 - 18, Complete

,TABLE OF CONTENTS Q Q Q




Part I: INTRODUCTION TO MANAGEMENT.
Q Q Q Q



1. Management.
Q



2. The History of Management.
Q Q Q Q



3. Organizational Environments and Cultures.
Q Q Q Q



4. Ethics and Social Responsibility.
Q Q Q Q



Part II: PLANNING.
Q Q



5. Planning and Decision Making.
Q Q Q Q



6. Organizational Strategy.
Q Q



7. Innovation and Change.
Q Q Q



8. Global Management.
Q Q



Part III: ORGANIZING.
Q Q



9. Designing Adaptive Organizations.
Q Q Q



10. Managing Teams.
Q Q



11. Managing Human Resource Systems.
Q Q Q Q



12. Managing Individuals and a Diverse Work Force.
Q Q Q Q Q Q Q



Part IV: LEADING.
Q Q



13. Motivation.
Q



14. Leadership.
Q



15. Managing Communication.
Q Q



Part V: CONTROLLING.
Q Q



16. Control.
Q



17. Managing Information.
Q Q



18. Managing Service and Manufacturing Operations.
Q Q Q Q Q

,Chapter 01_Management
Q




1.Q_____QisQdefinedQasQgettingQworkQdoneQthroughQothers.
Q
a.Q Orientation

Q
b.QMarketing

Q
c.Q Management

Q
d.QAccounting

ANS:QQc



2.QWhenQRuthQwasQhiredQbyQGrahamQServicesQInc.QtoQheadQitsQcustomerQserviceQoperations,Qshe
Q wasQtoldQthatQherQroleQinvolvedQsupervisingQtheQworkQofQherQemployeesQandQensuringQthatQthe
yQdidQtheirQjobsQwell.QRuth'sQjobQisQrelatedQto:
Q
a.Q marketing.

Q
b.Qrecruitment.

Q
c.Q management.

Q
d.Qfinance.

ANS:QQc



3.QAtQTroystenQInc.,QaQconstructionQcompany,QEdwin'sQjobQresponsibilitiesQincludeQmonitoringQt
heQworkQcarriedQoutQbyQtheQcompany'sQsiteQengineers.QHeQisQalsoQresponsibleQforQensuringQthatQ
allQtheQengineersQareQprovidedQwithQampleQguidanceQandQsupervisionQsoQthatQtheyQcanQperformQ
allQtheQassignedQtasksQtoQtheQbestQofQtheirQability.QInQtheQgivenQscenario,QEdwin'sQjobQisQrelatedQ
toQ_____.
Q
a.Q accounting

,Q
b.Qsales

Q
c.Q management

Q
d.Qproduction

ANS:QQc



4.QTrentQAutomobilesQInc.QwasQexpectingQaQlargeQshipmentQofQscrapQmetalQaQweekQearlier.QAsQt
heQshipmentQdidQnotQarriveQonQtime,QtheQsupplyQmanagerQatQTrentQAutomobilesQwasQforcedQtoQp
laceQanotherQorderQforQtheQsameQquantityQofQscrapQmetalQfromQaQlocalQmanufacturer.QAsQaQresult,
Q itsQcarQmanufacturingQprocessesQgotQdelayedQandQexpensesQincreased.QInQthisQscenario,QTrentQ
AutomobilesQisQdemonstratingQaQlackQofQ_____.
Q
a.Q synergy

Q
b.Qdisintermediation

Q
c.Q automation

Q
d.Qefficiency

ANS:QQd



6.QToQreduceQmanualQerrors,QDebronthQInc.,QaQmachineryQmanufacturingQcompany,QautomatedQ
mostQofQitsQproductionQprocessesQusingQComputerQNumericQControlQ(CNC)Qmachines.QThisQred
ucedQtheQlaborQcost,QwastageQofQrawQmaterials,QandQrejectionQofQfinishedQgoodsQdueQtoQqualityQis
sues.QInQtheQcontextQofQmanagement,QtheQautomationQofQproductionQprocessesQatQDebronthQInc.Q
exemplifiesQ_____.
Q
a.Q synergy

Q
b.Qefficiency

Q
c.Q autonomy

,Q
d.Qcontingency

ANS:QQb



7.Q_____QinvolvesQaccomplishingQtasksQthatQhelpQfulfillQorganizationalQobjectives.
Q
a.Q Effectiveness

Q
b.QEquity

Q
c.Q Synergy

Q
d.QRetrenchment

ANS:QQa



8.QVenusQDiner,QaQfastQfoodQrestaurant,QhasQinstalledQtwoQadditionalQbillingQcountersQtoQreduceQ
waitingQtimeQforQitsQcustomers.QThisQhasQhelpedQtheQrestaurantQimproveQitsQcustomerQserviceQa
ndQsatisfaction.QThisQscenarioQillustratesQthatQVenusQDinerQisQstrivingQforQ_____.
Q
a.Q effectiveness

Q
b.Qconsistency

Q
c.Q synergy

Q
d.Qcohesiveness

ANS:QQa



9.QCalverdQBankQwasQoneQofQtheQfirstQbanksQtoQopenQaQbranchQinQtheQruralQcountyQofQShirles.QEv
enQafterQmanyQotherQbanksQopenedQtheirQbranchesQinQShirles,QCalverdQBankQcontinuesQtoQhaveQt
heQbiggestQmarketQshareQbecauseQofQitsQexcellentQcustomerQservice.QInQtheQcontextQofQmanagem
ent,QtheQShirlesQbranchQofQCalverdQBankQillustratesQ_____.

,Q
a.Q synergy

Q
b.Qefficiency

Q
c.Q autonomy

Q
d.Qeffectiveness

ANS:QQd



10.QProvidingQaQgreatQshoppingQexperienceQtoQcustomersQisQoneQofQtheQimportantQobjectivesQofQ
PurpleQFashionsQInc.,QaQclothingQstore.QToQachieveQthisQobjective,QtheQcompanyQhasQaQteamQofQc
ommittedQcustomerQserviceQprofessionals,QwhoseQjobQisQtoQensureQthatQcustomersQgetQexactlyQw
hatQtheyQwant.QThisQscenarioQillustratesQthatQPurpleQFashionsQisQtryingQtoQachieveQ_____.
Q
a.Q organizationalQcommitment

Q
b.QemployeeQproductivity

Q
c.Q employeeQsatisfaction

Q
d.QorganizationalQeffectiveness

ANS:QQd



11.QInQtheQcontextQofQmanagementQfunctions,QwhichQofQtheQfollowingQisQtrueQofQplanning?
Q
a.Q ItQisQoneQofQtheQbestQwaysQtoQimproveQperformance.

Q
b.QItQisQtheQlastQfunctionQofQmanagement.

Q
c.Q ItQinvolvesQmonitoringQprogressQtowardQgoalQachievement.

Q
d.QItQinvolvesQhiringQandQleadingQworkers.

ANS:QQa

,12.QIdentifyQaQtrueQstatementQaboutQplanning.
a.QItQisQtheQprocessQofQmonitoringQprogressQtowardQgoalQachievement.
Q




b. ItQinvolvesQdecidingQwhereQdecisionsQwillQbeQmade.
Q


Q




c.Q ItQencouragesQemployeesQtoQengageQinQbehaviorsQdirectlyQrelatedQtoQgoalQaccomplishme
Q




nt.
d. ItQinvolvesQinspiringQandQmotivatingQworkersQtoQworkQhardQtoQachieveQorganizationalQg
Q


Q
oals.
ANS:QQc



13.QAfterQHayworthQPublishersQrealizedQthatQitQwasQincurringQlosses,QitQsetQnewQobjectives.QThe
seQobjectivesQwereQtoQincreaseQrevenuesQbyQatQleastQfiveQpercentQandQreduceQnetQlossesQbyQatQlea
stQ80QpercentQbyQtheQendQofQtheQnextQfiscalQyear.QInQthisQscenario,QwhichQofQtheQfollowingQmana
gementQfunctionsQwasQmostQlikelyQinvolvedQinQsettingQtheseQgoalsQandQdeterminingQaQmeansQfor
Q theQcompanyQtoQmeetQthem?
Q
a.Q Controlling

Q
b.QOrganizing

Q
c.Q Planning

Q
d.QLeading

ANS:QQc



14.QAmanda,QtheQsalesQmanagerQatQanQe-
commerceQfashionQsite,QdecidesQtheQannual,Qmonthly,QandQweeklyQtargetsQofQallQtheQsalespersons
Q inQtheQcompany.QSheQsetsQtheseQtargetsQinQsuchQaQwayQthatQtheQsalespersonsQworkQtowardQachie
vingQtheQorganizationalQgoals.QInQthisQscenario,QwhichQofQtheQfollowingQmanagementQfunctionsQ
doesQAmandaQperform?

,Q
a.Q Controlling

Q
b.QOrganizing

Q
c.Q Planning

Q
d.QLeading

ANS:QQc



15.QInQtheQcontextQofQmanagementQfunctions,QorganizingQisQabout:
Q
a.Q determiningQhowQthingsQgetQdone.

Q
b.QdeterminingQorganizationalQgoals.

Q
c.Q motivatingQworkersQtoQworkQhard.

Q
d.QmonitoringQprogressQtowardQgoalQachievement.

ANS:QQa



16.QAQbusinessQadministratorQinQaQschoolQisQdeterminingQhowQclassesQwillQbeQscheduled,QwhichQr
oomsQwillQbeQallocated,QandQwhoQwillQteachQeachQsubjectQinQtheQcurriculum.QWhichQofQtheQfollo
wingQmanagementQfunctionsQisQillustratedQinQthisQscenario?
Q
a.Q Planning

Q
b.QOrganizing

Q
c.Q Controlling

Q
d.QLeading

ANS:QQb

,17.QJaneQisQinQchargeQofQherQRotaryQClub'sQannualQfundraisingQauction.QSheQhasQtoQdetermineQth
eQsiteQofQtheQeventQandQdecideQwhoQwillQcollectQdonationsQfromQlocalQbusinesses.QSheQalsoQhasQto
Q decideQwhoQwillQsellQticketsQtoQcustomersQandQwhoQwillQconductQtheQauction.QJaneQisQengagedQi
nQtheQmanagementQfunctionQofQ_____.
Q
a.Q planning

Q
b.Qcontrolling

Q
c.Q leading

Q
d.Qorganizing

ANS:QQd



18.QJanice,QaQco-
founderQofQaQstartupQfirmQthatQprovidesQfinancialQservices,QisQresponsibleQforQmakingQtheQstanda
rdQoperatingQprocedureQforQtheQfirm'sQwealthQmanagementQdivisionQandQassigningQdutiesQtoQthe
Q managementQtraineesQrecruitedQforQthisQdivision.QInQtheQcontextQofQmanagementQfunctions,QJan
ice'sQjobQresponsibilitiesQbestQillustrateQ_____.
Q
a.Q controlling

Q
b.Qorganizing

Q
c.Q disseminating

Q
d.Qleading

ANS:QQb



19.QInQtheQcontextQofQHenriQFayol'sQmanagementQfunctions,QwhichQofQtheQfollowingQisQaQdifferen
ceQbetweenQplanningQandQorganizing?
a PlanningQinvolvesQmotivatingQworkersQtoQworkQhardQtoQachieveQorganizationalQgoals,Qwh
Q




ereasQorganizingQinvolvesQidentifyingQtheQmeansQtoQachieveQorganizationalQgoals.

, .Q

b PlanningQinvolvesQdeterminingQorganizationalQgoals,QwhereasQorganizingQinvolvesQdeter
Q




.QminingQhowQthingsQgetQdone.

c PlanningQisQdecidingQwhereQdecisionsQwillQbeQmade,QwhereasQorganizingQisQmonitoringQpr
Q




.QogressQtowardQgoalQachievement.

dPlanningQisQinspiringQworkersQtoQworkQhardQonQaQdailyQbasis,QwhereasQorganizingQisQtakin
Q




.QgQcorrectiveQactionQwhenQprogressQisn'tQbeingQmade.

ANS:QQb



20.QKimQisQtheQchiefQexecutiveQofficerQofQHaydenQCorp.QHeQbelievesQthatQitQisQimportantQforQtopQ
managementQtoQinspireQemployeesQtoQworkQtowardQorganizationalQgoals.QAsQaQresult,QheQdevelo
psQanQincentiveQplanQtoQrewardQhigh-
performingQemployeesQandQboostQtheirQmorale.QInQtheQcontextQofQmanagementQfunctions,QKimQi
sQengagedQinQ_____.
Q
a.Q planning

Q
b.Qorganizing

Q
c.Q leading

Q
d.Qcontrolling

ANS:QQc



21.QRonnie,QtheQadvertisingQmanagerQofQaQleadingQnewspaper,QcongratulatesQeveryQmemberQofQt
heQspaceQsellingQteamQwhoQachievesQhisQorQherQdailyQtarget.QThisQmotivatesQtheQteamQmembersQ
toQworkQharderQandQcollectivelyQcontributeQtoQtheQorganizationalQgoalQofQsellingQspaceQforQadve
rtisements.QInQthisQscenario,QwhichQofQtheQfollowingQmanagementQfunctionsQisQillustratedQbyQRo
nnie?

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