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,1. What statement is true regarding decision making?
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A) It is an analysis of a situation r r r r r r
B) It is closely related to evaluation r r r r r
C) It involves choosing between courses of action
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D) It is dependent upon finding the cause of
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aproblemAns: C
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Feedback:
Decision making is a complex cognitive process often defined as choosing a
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particular course of action. Problem solving is part of decision making and is
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asystematic processthat focuses on analyzing a difficult situation. Critical
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thinking,sometimes referred to as reflective thinking, is related to evaluation and
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has a broader scope than decision making and problem solving.
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2. What is a weakness of the traditional problem-solving model?
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A) Its need for implementation time r r r r
B) Its lack of a step requiring evaluation of results
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C) Its failure to gather sufficient data r r r r r
D) Its failure to r r
evaluatealternatives Ans: A
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Feedback:
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The traditional problem-solving model is less effective when time constraints
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area consideration. Decision making can occur without the full analysis required
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inproblem solving. Because problem solN
r r ving attempts to identify the root problem rr rr rr rr rr rr rr rr rr
in situations, much time and energy are spent on identifying the real problem.
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3. Which of the following statements is true regarding decision making?
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A) Scientific methods provide identical decisions by different r r r r r r
individualsfor thesame problems
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B) Decisions are greatly influenced by each person's value system r r r r r r r r
C) Personal beliefs can be adjusted for when the scientific r r r r r r r r
approach toproblemsolving is used
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D) Past experience has little to do with the quality of r r r r r r r r r
thedecisionAns: B
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Feedback:
Values, life experience, individual preference, and individual ways of
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thinking will influence a person's decision making. No matter how objective
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the criteria will be, valuejudgments will always play a part in a person's
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decision making,either consciously or subconsciously.
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,4. What influences the quality of a decision most often?
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A) The decision maker's immediate superior r r r r
B) The type of decision that needs to be made
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C) Questions asked and alternatives generated r r r r
D) The time of day the decision r r r r r
ismadeAns: C
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Feedback:
The greater the number of alternatives that can be generated by the decision
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maker, thebetter the final decision will be. The alternatives generated and
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thefinal choices are limited by each person's value system.
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5. What does knowledge about good decision making lead one to believe?
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A) Good decision makers are usually right-brain, intuitive thinkers
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B) Effective decision makers are sensitive to the situation and to others r r r r r r r r r r
C) Good decisions are usually made by left-brain, logical thinkers
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D) Good decision making requires analytical rather than r r r r r r
creativeprocessesAns: B
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Feedback:
Good decision makers seem to have antennae that make them particularly
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sensitive to other people and situations. Left-brain thinkers are typically
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rbetter at processing language, logic, numbers, and sequential ordering, whereas
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rright-brain thinkers excel atnonverbal ideation and holistic synthesizing.
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6. What is the best definition of decision making?
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A) The planning process of management r r r r
B) The evaluation phase of the executive role
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C) One step in the problem-solving process r r r r r
D) Required to justify the need for r r r r r
scarceitemsAns: C
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Feedback:
Decision making is a complex, cognitive process often defined as choosing a
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particularcourse of action. Decision making, one step in the problem-solving
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process, is an important task that relies heavily on critical thinking and
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clinicalreasoning skills.
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, 7. If decision making is triggered by a problem with what does it end?
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A) An alternative problem r r
B) A chosen course of action r r r r
C) An action that guarantees success r r rr r
D) A restatement of r r
r thesolution Ans: B
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rFeedback:
A decision is made when a course of action has been chosen. Problem
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solving is part ofdecision making and is a systematic process that focuses
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on analyzinga difficult situation. Problem solving always includes a decision-
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making step. r
8. Why do our values often cause personal conflict in decision making?
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A) Some values are not realistic or healthy r r r r r r
B) Not all values are of equal worth r r r r r r
C) Our values remain unchanged over time r r r r r
D) Our values often collide with r r r r
oneanotherAns: D
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Feedback:
Values, life experience, individual preference, and individual ways of
r r r r r r r r
thinking will influence a person's decision making. No matter how objective
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the criteria will be, valuejudgments will always play a part in a person's
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decision making,either consciously or subconsciously.
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N
9. Which statement is true concerning critical thinking?
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A) It is a simple approach to decision making
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B) It is narrower in scope than decision making
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C) It requires reasoning and creative analysis
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D) It is a synonym for the problem-
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solvingprocessAns: C r r r
Feedback:
Critical thinking has a broader scope than decision making and problem
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solving. It issometimes referred to as reflective thinking. Critical thinking
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alsoinvolves reflectingupon the meaning of statements, examining the offered
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evidence and reasoning, and forming judgments about facts.
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