, Hier zijn 40 oefenvragen met antwoorden over het boek "Basisboek
interne communicatie" van Erik Reijnders:
1. Wat is het belangrijkste doel van interne communicatie?
- Het bevorderen van begrip en samenwerking binnen de organisatie.
2. Welke rol speelt communicatie in de organisatiestructuur?
- Het verbindt verschillende afdelingen en bevordert eenheid en
cohesie.
3. Wat zijn de vier communicatieniveaus die in het boek worden
beschreven?
- Strategisch, tactisch, operationeel, en informeel.
4. Hoe kan feedback de interne communicatie verbeteren?
- Het helpt om misverstanden te verduidelijken en bevordert de
betrokkenheid.
5. Wat is het verschil tussen formele en informele communicatie?
- Formele communicatie volgt vastgestelde kanalen, terwijl informele
communicatie spontaan en vaak persoonlijk is.
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