THE PRACTITIONER'S GUIDE TO THE PCT, SECOND
EDITION 2ND EDITION STUDY GUIDE WITH COMPLETE
SOLUTION!!
What does establishing a therapeutic relationship accomplish?
a. It assigns the patient a passive role
b. It facilitates the formation of a trusting relationship.
c. It requires the patient to accept what the PCT says.
d. It manipulates the patient. b. It facilitates the formation of a trusting
relationship.
answers: Maureen, a PCT, frequently looks at her watch while giving a bed bath to
Ms. Jones, a patient. What message is Maureen most likely conveying to Ms.
Jones?
a. She is anxious to listen to Ms. Jones's concerns.
b. She desires to spend more time with Ms. Jones.
c. She is feeling hurried.
d. She likes her watch. c. She is feeling hurried.
How do rumors impact morale?
a. Rumors have no effect on morale.
b. Rumors improve morale because they are positive.
c. Rumors harm morale because they are negative.
d. Rumors are uncommon. c. Rumors harm morale because they are negative.
,Who is the legal owner of the patient's medical record?
a. Institution
b. Patient
c. Physician
d. State a. Institution
When medical assistants look for the opportunity to assist others, they are said to
be
a. flexible.
b. taking initiative.
c. dependable.
d. courteous.b. taking initiative.
What is the wellness-illness continuum defined as?
a. The range of a person's total health
b. A continuum influenced only by one's physical condition
c. A concept that never changes
d. An idea that focuses strictly on an individual's social well-being a. The range
of a person's total health
Disobedience to authority is called
,a. initiative.
b. insubordination.
c. tenacity.
d. morale. b. insubordination
Which of the following must the PCT recognize regarding the healthcare delivery
system?
a. Insurance companies are not involved.
b. It includes all states.
c. The major goal is to achieve optimal levels of healthcare.
d. It affects the illness of patients. c. The major goal is to achieve optimal
levels of healthcare.
What is the PCT required to do to adhere to the concept of confidentiality for the
patient's medical record?
a. Share information only with the family
b. Provide information only to an attorney
c. Have a clinical reason for reading the record
d. Provide information only to another PCT c. Have a clinical reason for reading
the record
What system of comprehensive patient care considers the physical, emotional, and
social environment and spiritual needs of a person?
a. Health promotion care
, b. Interdependent care
c. Holistic healthcare
d. Illness prevention care c. Holistic healthcare
Which of the follow is not expected of the PCT?
a. Proficient in phlebotomy
b. Read and interpret x-rays
c. Provide first aid and CPR
d. Assist in minor surgical procedures b. Read and interpret x-rays
Workplace politics
a. are always negative.
b. are underhanded schemes.
c. are always a source of tension.
d. can be positive. d. can be positive.
Which is one of the most common physical places in which confidentiality is
breached?
a. Examination rooms
b. The physician's office
c. The reception room
d. Elevators d. Elevators
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