MNO3701-production and operations management Exam Questions & Answers guaranteed a+
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MNO3701-production and operations management
Institution
MNO3701-production And Operations Management
MNO3701-production and operations management
Exam Questions & Answers guaranteed a+
1. What is the primary objective of production and operations management?
o A) To minimize costs
o B) To maximize output
o C) To produce goods and services efficiently
o D) To ensure customer satisfaction
Ans...
MNO3701-production and operations management
Exam Questions & Answers guaranteed a+
1. What is the primary objective of production and operations management?
o A) To minimize costs
o B) To maximize output
o C) To produce goods and services efficiently
o D) To ensure customer satisfaction
Answer: C
Rationale: Th
2. Which of the following is a key component of Total Quality Management (TQM)?
o A) Employee empowerment
o B) Strict hierarchy
o C) Outsourcing
o D) Cost cutting
Answer: A
Rationale: Employee empowerment is a key component of TQM, which
emphasizes the involvement of all employees in improving processes, products,
and services.
3. What does the term 'lead time' refer to in operations management?
o A) The time taken to receive an order
o B) The time taken from order placement to order delivery
o C) The time taken to produce a product
o D) The time allocated for maintenance
Answer: B
Rationale: Lead time refers to the total time taken from the placement of an order
to its delivery, which is crucial for managing customer expectations.
4. Which production strategy involves producing goods in large quantities?
o A)
o B) Batch production
o C) Mass production
o D) Continuous production
Answer: C
Rationale: Mass production is a strategy that involves producing large quantities
of standardized products, typically on assembly lines.
5. In the context of inventory management, what does 'Just-In-Time' (JIT) mean?
o A) Maintaining large inventories to avoid stockouts
o B) Pr
o C) Ordering materials in bulk
o D) Forecasting demand for inventory management
Answer: B
, Rationale: JIT is an inventory management strategy that aims to reduce waste by
receiving goods only as they are needed in the production process.
6. Which of the following is NOT a characteristic of a service operation?
o A) Intangibles
o B) Variability
o C
o D) Standardization
Answer: D
Rationale: Services are characterized by intangibility, variability, and
perishability, while standardization is more common in manufacturing operations.
7. What is 'capacity planning'?
o A) Estimating future sales
o B) That
o C
o D) Hiring new employees
Answer: B
Rationale: Capacity planning involves determining the production capacity
needed by an organization to meet the expected demand for its products.
8. Which technique is commonly used for process improvement?
o A) SWOT analysis
o B) Fishbone diagram
o C) Market segmentation
o D) PEST analysis
Answer: B
Rationale: The Fishbone
9. What does 'supply chain management' primarily focus on?
o A) Internal processes only
o B) Managing relationships with customers
o C) The flow of goods, information, and finances across the supply chain
o D) Maximizing marketing efforts
Answer: C
Rationale: Supply chain management focuses on the efficient flow of goods,
information, and finances across the entire supply chain, from suppliers to
customers.
10. Which forecasting method relies on historical data to predict future trends?
o A) Qualitative forecasting
o B) Quantitative forecasting
o C) Time series analysis
o D) Causal forecasting
Answer: B
Rationale: Quantitative forecasting uses historical data and statistical methods to
predict future trends, while qualitative forecasting relies on expert judgment.
s
11. What is the main benefit of using a Gantt chart?
, o A) To t
o B) To visualize project timelines
o C) To manage inventory
o D) To analyze market trends
Answer: B
Rationale: A Gantt chart is a visual tool used for planning and scheduling
projects, helping to show timelines and task dependencies.
12. In operations management, what is 'lean manufacturing'?
o A) A method focused on reducing waste
o B) A strategy for increasing inventory
o C) A type of production scheduling
o D) A form of financial management
Answer: A
Rationale: Lean manufacturing aims to improve efficiency by eliminating waste
and maximizing value for the customer.
13. What does 'cycle time' refer to in a production process?
o A) The time taken to complete one cycle of production
o B) The total time from start to finish of a production run
o C) The time it takes to receive materials
o D) The time spent on maintenance
Answer: A
Rationale: Cycle time is the total time required to complete one cycle of a
process, important for assessing production efficiency.
14. Which inventory management technique involves categorizing inventory into three
classes?
o A) FIFO
o B) JIT
o Cabc
o D) EOQ
Answer: C
Rationale: ABC analysis categorizes inventory into three classes based on
importance, helping prioritize management efforts.
15. What is 'break-even analysis' used for?
o A) To determine the optimal price for a product
o B) To assess profitability at different sales levels
o C) To analyze market trends
o D) To evaluate supplier performance
Answer: B
Rationale: Break-even analysis helps determine the sales level at which total
revenues equal total costs, indicating profitability.
1. Thematic Areas: Divide the questions into key topics such as:
o Inventory Management
o Production Planning
o Quality Control
o Supply Chain Management
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