MAN 3025 Chapter 1-3 Exam 1 Practice Questions And Answers
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Course
MAN 3025
Institution
MAN 3025
MAN 3025 Chapter 1-3 Exam 1 Practice Questions And Answers
Management defined ANS the process of working with people and resources to accomplish organizational goals.
Accomplishing org. goals efficiently and effectively
Managing requires four functions (sometimes simultaneously!)
The Four Fu...
MAN 3025 Chapter 1-3 Exam 1 Practice Questions
And Answers
Management defined ANS the process of working with people and resources to accomplish
organizational goals.
Accomplishing org. goals efficiently and effectively
Managing requires four functions (sometimes simultaneously!)
The Four Functions of Management and define them ANS Planning helps you deliver value
Organizing resources achieves goals
Leading mobilizes your people
Controlling means learning and changing
Four Different Levels of Managers ANS Top Level Managers
Middle Managers
Front line Managers
Team Leaders
Top Level Managers ANS Senior executives or "strategic mangers"
Responsible for overall effectiveness
Focused on long-term issues
Middle Managers ANS "Tactical managers"
Translating top level goals into specific objectives and activities.
Frontline Managers ANS Operational managers
Team Leaders ANS given small daily tasks; no managerial experience
, Three roles that all managers, regardless of level, perform ANS Interpersonal roles
Informational roles
Decisional roles
Three SKILLS all managers need ANS Technical skills
Conceptual and decisional skills
Interpersonal and communication skills
Major Challenges Facing Managers ANS Globalization
Technological advances
Shift towards knowledge and service work
Collaboration
Increasing diversity (of workers and customers)
Sources of Competitive Advantage* ANS Innovation
Quality
Service
Speed
Cost
*none of these are sources of SUSTAINED competitive advantage
Origins of Management ANS Evidence of formalized management goes WAY back (to 5000
BC!!!)
As a science, the study of management is pretty new
As a science, the study of management is
5 Classical Approaches ANS Systematic Management
Scientific Management
Bureaucracy
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