Complete USPS |Postal| STUDY GUIDE 2024/2025 *UPDATED!!* |Contains Correctly Solved Questions and Answers|
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Course
Usps
Institution
Usps
Complete USPS |Postal| STUDY GUIDE
2024/2025 *UPDATED!!* |Contains
Correctly Solved Questions and
Answers|
You have been asked to undertake an extra sorting task. You worry that stepping away from your duties
might hinder your ability to complete your daily tasks on schedule.
ML- Inqu...
Complete USPS |Postal| STUDY GUIDE
2024/2025 *UPDATED!!* |Contains
Correctly Solved Questions and
Answers|
You have been asked to undertake an extra sorting task. You worry that stepping away from your duties
might hinder your ability to complete your daily tasks on schedule.
ML- Inquire with your supervisor if taking on this additional task would impact your ability to
meet your daily production targets.
LL - Refuse the task because it would prevent you from achieving your production goal.
A new team member requests your assistance with something, but you have a considerable amount of
work to complete and a deadline approaching.
ML - Recommend that they seek help from other colleagues. Offer your assistance only if the
other colleagues are unavailable.
LL - Inform the new employee that you cannot assist and apologize, stating that you are too busy.
While using a machine, it suddenly malfunctions. You notify your supervisor of the problem but must
wait for it to be repaired to finish your tasks on time.
ML - Look for another available machine to use.
LL - Take your break early as you wait for the machine to be repaired.
There is a high workload for everyone, and production targets must be met today, yet you notice several
coworkers idly chatting and standing around.
ML - Motivate your coworkers to collaborate so that everyone can achieve the production target.
LL - Work faster and complete your coworkers' assignments to ensure the deadline is met.
Your colleague left her workstation untidy before going on break, so you tidy it up to prevent a potential
accident. She returns to her workspace after her break, unaware of any changes.
1
, ML - Advise her to be more cautious and attentive to her workspace before leaving, emphasizing
the importance of cleaning protocols and safety measures to prevent accidents.
LL - Remain silent since you already cleaned it up.
You are working to finish a task by a deadline. A coworker starts asking you questions that you can
answer and explain, but responding will divert your attention from your task.
ML - Ask if they can hold off since you need to finish your work.
LL - Let them know you cannot assist due to your looming deadline.
Your supervisor requests your help to put away items that are obstructing a workstation. You must meet
your production quota and worry that helping might jeopardize your ability to complete your tasks and
maintain quality.
ML - Request your supervisor's permission to continue with your assigned duties to ensure your
work quality remains intact.
LL - Inform your supervisor that you cannot stop your current work because of your deadline.
You observe a machine making a loud noise that may indicate an impending breakdown. You hesitate to
stop and call a technician as you are racing against a deadline. Fixing it would take a few minutes, but if
you ignore it and it breaks, repairs could take several hours.
ML - Pause your work to address the issue.
LL - Disregard the loud noise and continue working to meet your target.
Your supervisor reviews a safety protocol with you, but based on what you learned earlier, you recognize
that some of what he explained is incorrect.
What would you most and least likely do?
ML - Clarify the procedure as you learned it and ask him if he is confident about the information
he provided.
LL - Remain silent since he is your supervisor.
I do what is expected of me at my job?
I strive to exceed expectations at my job?
MLM: I strive to exceed expectations at my job.
2
, I achieve more when I put in extra effort?
Working harder does not always guarantee success?
MLM: I achieve more when I put in extra effort.
I favor having a consistent work routine?
I prefer engaging in various tasks?
SLM: I prefer engaging in various tasks.
If I don't succeed initially, I make another attempt?
I move on to a different task if I don't succeed?
MLM: If I don't succeed initially, I make another attempt.
I prefer working in an environment free of stress?
I enjoy working under pressure?
SLM: I enjoy working under pressure.
My coworkers can irritate me at times?
I never feel annoyed by my coworkers?
SLM: I never feel annoyed by my coworkers.
My performance peaks when I'm very busy at work?
I perform best when my workload is manageable?
SLM: My performance peaks when I'm very busy at work.
There are directives at work I don't always agree with?
I consistently follow the directives at work?
MLM: I consistently follow the directives at work.
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