Funeral Home Management Exam Questions And Answers 100% Pass
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Course
Funeral Home Management
Institution
Funeral Home Management
Funeral Home Management Exam Questions
And Answers 100% Pass
A group of potential customers that are recognized as possessing purchasing power and having
unsatisfied needs describes a(n): - answerMarket
True or False: The caskets must be listed on the Casket Price List according to price with t...
Funeral Home Management Exam Questions
And Answers 100% Pass
A group of potential customers that are recognized as possessing purchasing power and having
unsatisfied needs describes a(n): - answer✔Market
True or False: The caskets must be listed on the Casket Price List according to price with the
most expensive at the beginning of the price list. - answer✔False
True or False: A Jewish term for prayers said before the funeral is called the Tallith: -
answer✔False
True or False: At the arrangement conference, a funeral director may extend condolences to the
family and obtain obituary information prior to distributing a General Price List. - answer✔True
______________ is a funeral rite that is adjusted to the needs and wants of the client, and has
been altered to suit the times. - answer✔Adaptive funeral rite
In the Catholic faith, an individual who is a member of a religious affilliation without being
ordained: - answer✔Brother
An individual who supplies information about a deceased veteran at an arrangement conference
is the: - answer✔Informant
When numbers are added, a graph is drawn, or a sentence is typed, what part of a computer
actually does the work? - answer✔Central Processing Unit (CPU)
__________ requires most employers and employees to pay taxes to support the federal social
security program - answer✔FICA
True or False: In the Islamic faith, the name for the 'Supreme Being' is Allah: - answer✔True
To place the remains in a crypt in a mausoleum is known as: - answer✔Entombment
True or False: The Christian Science funeral is usually held in the Christian Science church: -
answer✔False
An outer enclosure which offers protection from the earth load but does not have any sealing
qualities is called a: - answer✔Grave liner
A terminal device similar to a television set on which input or output may be displayed: -
answer✔CRT
Moral principles that vary with circumstances is the best definition of: - answer✔Situational
ethics
True or False: A funeral provider has not violated FTC law if he charges a family $100 for a cash
advance item that cost the funeral provider $25 (the $75 difference would be considered a charge
for a service in buying the item) and the director has informed the family of such. - answer✔True
The part of the central processing unit which directs the execution of program instructions: -
answer✔Control unit
True or False: The Apostles Creed is the basic doctrine of Christianity: - answer✔True
How many distinct components does the definition of competition have? - answer✔Four
The method of selling whereby the funeral director does not stay in the selection room during the
selection process is the _________ selection room method: - answer✔Indirect
A casket in which the ogee and attached panels are formed as one unit and has 2 lids (head and
foot separate) (ogee goes up) - answer✔Perfection half couch
True or False: The Cardinal is the elected leader of the Roman Catholic faith: - answer✔False
The parts that compose the entire casket is ________________. - answer✔Shell
The difference in cost or price between the least expensive and the most expensive caskets in the
selection offering is the: - answer✔Range
An individual who senses that all cultures and subcultures have valid sets of values is viewing
their clients with? - answer✔Cultural relativity
To statistically determine population size, density, distribution, wealth, and so on is properly
identified as a study of what? - answer✔Demographics
The most important item sold by the funeral director is _____________. - answer✔Service
True or False: In no matter, what-so-ever, will the Catholic Church dogma allow cremations of
its members: - answer✔False
To incite to action or to initate a process is to: - answer✔Actuate
True or False: If a consumer contacted a funeral director by phone and the funeral director goes
to the consumer's residence to make the at-need funeral arrangements, and the buyer signs and
dates a handwritten statement that describes the emergency of the at-need funeral which requires
the goods purchased on an emergency basis, then the funeral director would be exempt from the
FTC's Cooling-Off Rule. - answer✔True
For veterans who die after November 1, 1990, where released from service under conditions
other than dishonorable, and where not receiving any compensation for injuries related to active
duty service, how much will the Veterans Administration pay? - answer✔Nothing
The working storage area of the computer. It is usable storage area, which data or programs may
be written to or read from: - answer✔Random Access Memory
Any wood that is heavy, closed grained that comes from a tree that will lose its leaves annually is
known as ______________ (i.e., walnut, cherry, maple) - answer✔Hardwood
Competing funeral directors should __________ and by their combined efforts improve public
opinion of the profession. - answer✔Associate closely
In a liturgical church, the focal point is the: - answer✔Gospel/ The altar
The purchasing, pricing, display and sale of merchandise is known as: - answer✔Merchandising
In a Roman Catholic funeral, which of the following could be part of the funeral? -
answer✔Sacred Heart
True or False: For Roman Catholics, the leader of an archdiocese is a bishop: - answer✔False
The term Rabbi is used to denote the spiritual leader of the - answer✔Jewish faith
Which of the following best fits this definition: "contract may be terminated by the purchaser at
any time prior to death of the beneficiary with a refund of the funds of the contract as prescribed
by state law" - answer✔Revocable contract
The following quote is reflecting which of the following ethical theories - "A dead body is
deserving of respectful treatment unless it was an evil person such as Hitler." -
answer✔Relativism
The sum of a group of numbers divided by the number of units is the: - answer✔Average or
mean
The assemblage of Catholic parishes, overseen by and under the control and management of a
Bishop: - answer✔Diocese
True or False: When using a separate casket and Outer Container Price List, the following
language is required on the General Price List 'state or local law requires you to buy a container
to surround the casket in the grave.' - answer✔False
True or False: Those funeral arrangements made in advance of need that includes provisions for
prepayment is defining a prefunded funeral arrangement. - answer✔True
True or False: There are two basic warranties: express and implied - answer✔True
True or False: The Church of Scientology is a religious philosophy in search of truth and self-
knowledge: - answer✔True
Extra width size caskets are usually expressed with - answer✔X's
Infant and children's caskets increase in length in increments of ______ inches: - answer✔Six
Unless mandated by law, embalming is usually not practiced by the: - answer✔Orthodox Jews
Reflected illumination of an object is: - answer✔Indirect lighting
Another name for a fixed disk: - answer✔Hard disk
True or False: Funeral homes can meet the obligation to display manufacturers warranties by
one: displaying the manufacturer's express warranty in close proximity to the product, or two:
post prominent signs by the products to let consumers know that they can examine warranties
upon request. - answer✔True
The country of origin, with its heritage and language, identifies one's: - answer✔Ethnicity
That part of the casket handle that is grasped to lift the casket is called the: - answer✔Bar
A specific method of placing two or three caskets together, each have the same price, is called: -
answer✔Group pricing
A material consisting of extremely fine filaments of glass embedded in various resins is called: -
answer✔Fiberglass
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