CRAT PRACTICE TEST QUESTIONS AND VERIFIED
ANSWERS GRADE A+ 2025
What should be done when a patient reports that his or her demographic information is
incorrect?
A. Request written documentation
B. Cross out the incorrect information
C. Call the referring doctors office to request another enrollment form
D. Follow the organizational procedure and correct the error immediately
D. Follow the organizational procedure and correct the error immediately.
In the absence of a release form, a patients health information may be shared with the patients
without committing a HIPAA violation
A. Child
B. Spouse
C. Physician
D. Verbally reported power of attorney
C. Physician
In addition to the patients name, all of the following can be used in the patient identification
process except the patients...
A. Room number
B. Account number
C. Last four digits of SSN
D. Medical record number
A. Room number
When is it appropriate to contact a patients family member?
A. Never
B. Only if the patient is non-compliant
C. Only if his or her physician gives permission
D. Only if the patient has signed a HIPAA form giving permission
D. Only if the patient has signed a HIPAA form giving permission
, A nursing home calls a cardiology office requesting that a transtelephonic pacemaker check be
conducted on a new admission to the facility. The technician finds no medical record indicating
that the patient has been followed by the practice. What is the technicians next step?
A. Schedule a cardiology consultation
B. Perform transtelephonic pacemaker check
C. Ask the nursing home staff to arrange for transportation to the office
D. Contact the PCP's office to obtain the prescription for transtelephonic monitoring
D. Contact the PCP's office to obtain the prescription for transtelephonic monitoring
A transtelephonic technicians responsible for checking pacemakers in a cardiology office note
that a particular demographic area of their patient population has more problems with
unpredictable disconnections during transmissions than other locations. What is the MOST
APPROPRIATE next step for the technicians to take?
A. Create a list of patients who have had a problem with disconnections
B. Schedule the patients to come into the office with their monitors for the next pacemaker
evaluation
C. Contact their supervisor about discussing the issue with the department responsible for
telephone services
D. Ask the patients experiencing disconnections which long distance provider they are using and
document it
C. Contact their supervisor about discussing the issue with the department responsible for
telephone services
A testing facility is ordered to send a mobile cardiovascular telemetry monitor to a patient. The
testing facility notifies the cardiology office that the patients primary insurance does not cover
this type of service. The original order came from the patients PCP for palpitations. An
appropriate next step would be to...
A. Call the patient and advise them that their insurance will not cover the test
B. Place a 30-day patient-activated event monitor that is covered by the patients insurance
C. Call the patient to determine whether he or she has experienced any worse symptoms than
palpitations that may qualify him or her for the testing ordered
D. Contact the PCP's office and explain the issue regarding coverage, offering a different type of
monitor that would be covered by the patients insurance
C. Contact their supervisor about discussing the issue with the department responsible for
telephone services
A PCP's office calls the cardiology office. For a diagnosis of syncope, she orders a 48-hour
Holter monitor to be placed on a patient new to the cardiology office. The cardiology office is
unable to contact the patient by phone within the following 24 hours to schedule the patients
testing. What is the next step when arranging for this patients care?
A. Call the PCP's office to verify contact information
B. Keep trying to contact the patient by phone for at least a week
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