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Nurs 3803 Exam With Correct Solutions | Verified
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Nurs 3803 Exam With Correct Solutions | Verified
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Nurs 3803 Exam With Correct Solutions |Verified
What is patient centered care? CORRECT ANSWERS Recognize the patient or
designee as the source of control and full partner in providing compassionate and
coordinated care based on respect for patient's preferences, values, and needs.
care that is respectful of and responsive to individual patient preferences needs and
values and ensuring that patient values guide all clinical decisions CORRECT
ANSWERS IOM 2001 PCC
PCC Competency CORRECT ANSWERS The nurse will provide holistic care , nurse
know the patient the best.
Dimensions of PCC: (8) CORRECT ANSWERS --Respect for patient's values and
needs
--Coordination and integration
--Accessibility and free flow of info
--Physical comfort
--Sensitivity to non-medical and emotions
--Involvement of family and friends
--Transition and continuity
--Access to care
respect for patient values, preferences and needs CORRECT ANSWERS What patient
prefers and it is safe.
coodination and integration of care CORRECT ANSWERS Patient is front-line, including
other ancillary and support services
information, communication, and education CORRECT ANSWERS Patients expect to
receive accurate and timely information about their clinical status, progress, or
prognosis. Patients and families need to be informed of major changes in therapies or
status. Patients need tests and procedures explained clearly in language they
understand. Patients and family members want to know how to manage care on their
own
physical comfort CORRECT ANSWERS pain management, ADLS, Hospital
surroundings and enviroments
Emotional support CORRECT ANSWERS relief of fear and anxiety of clinical status
impact of illness
financial impact
, Involvment of family and friends CORRECT ANSWERS accomidations for families and
friends
patient advocates role
support for family members as caregivers
Recogination of the needs of the family
Transition and Continuity CORRECT ANSWERS 1. Pts want info about meds to take,
physical limitations, dietary or treatment plans to follow, and danger signals for which to
look after hospitalization or treatment.
2. pts expect to have their continuing health care needs net after discharge with well
coordinated services
3. pts and family members expect access to necessary health care resources on a
continuing basis.
Access to care CORRECT ANSWERS an individual's ability to receive medical care
based on factors like availability, location, cost, and ability to pay
components of patient-centered and family -centered care delivery models CORRECT
ANSWERS coodination of care conference
houly rounding by the nurse- pain assessment, positoning
bedside report- per patient approval
use of patient care partner
individualized care established on admission
open medical record policy- patient are allowed to view their records after discharge
eliminating visiting restrictions in relation to family members
allowing family presence with a chaperone during resuscitation and other invasive
procedures
silence and healing enviroment
communication as a strategy to support PCC CORRECT ANSWERS huge way to
promote patient centered care
Emapathy CORRECT ANSWERS undertand what others feel
sympathy CORRECT ANSWERS an expression of pity for another, compassion
Behaviors that facilitate empathetic communication CORRECT ANSWERS -Listening
carefully and reflecting back a summary of the patient's concerns
-using terms and vocabulary appropriate for the patients
-calling the patient by his or her prefered name
-using respectful and professional language
-asking the patient what they need and responding promptly to those needs
-providing helpful information
-soliciting feeback from the patient
-using self-disclosure approprately
-employing humor as appropriate
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