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MBA 704 Module 3 Exam Questions and Answers
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MBA 704 Module 3 Exam Questions and Answers
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MBA 704 Module 3 Exam Questions andAnswers
MBTI - Answers -Myers-Briggs Type Indicator
___ theory
-observable patterns of behavior that last over time - Answers -trait
___ theory aka Freud's psychoanalytic
-the unconscious determinants of behavior - Answers -psychodynamic
___ theory aka Carl Rogers and Abraham Maslows
-self-actualization and the drive one's potential - Answers -humanistic
____ theory
-draws from all the historical theories - Answers -integrative theoretical
____
-including nature
-heredity, and physiological/biological dimensions - Answers -self concept
____
-environmental, developmental dimensions - Answers -nurture
____ means how people affect others and how they understand and view themselves,
as well as their pattern of inner and outer measurable traits and the person-situation
interaction - Answers -personality
How people affect others depends primarily on their ____ and ____ - Answers -external,
traits
There is meta-analysis that there are ___ differences in certain personality
characteristics - Answers -gender
,More important to the physiological/biological approach in the study of personality than
the external appearance is the role of ___ and the ____ - Answers -heredity, brain
Scientists agree that ___ play a role not only in the physical characteristics and the
brain but also in ____ - Answers -genes, personality
The ___, last frontier, holds more answers for personality than does heredity - Answers
-brain
____ suggests that humanity is evolving along the lines of social phenomena such as
trust, collaboration, and competition. - Answers -social evolution
In tough economic times, ___ and ___ are the only natural competitive advantage -
Answers -talent, emotional intellect
____
individuals with high confidence, hope, optimism, and resiliency - Answers -
psychological capital
People's attempts to understand themselves are called the ___ in personality theory -
Answers -self concept
The ___ is a unique product of many interacting parts and may be thought of as the
personality viewed from within.
Particularly relevant to the widely recognized self-esteem and the emerging self-
variables of multiple intelligences, ___, ____, and especially, ____ which are all relevant
to the field of organizational behavior. - Answers -self, emotion, optimism, efficacy
___has to do with people's self-perceived competence and self-image. - Answers -self
esteem
high self-esteem ___ be a good thing, but only if creativity, intelligence, and persistence
is nurtured and channeled in constructive and ethical ways. Otherwise, it can become
antisocial and destructive - Answers -can
Self-esteem is considered a ___ concept. Called _____, it is defined as the self-
perceived value that individuals have of themselves as organization members acting
within an organizational context., if scored high they viewed themselves positively -
Answers -global, organization based self esteem
OBSE - Answers -organization self esteem
Self-esteem is related to areas such as ___ and ___ responses and stress of
organizational members - Answers -emotional, behavioral
, Leaders can overcome such self esteem problems of their people by practicing
procedural ___ and ___ for job well done - Answers -fairness, rewarding
Self-esteem is more a global, relatively ___ trait, whereas self-variables, such as self-
efficacy, are more ___ and ___ specific. - Answers -fixed, situation, context
the dimensions of enduring ___ and the ___ to the understanding of the human
personality. - Answers -traits, self-concept
The ___ interaction dimension suggests that people are not static, acting the same in all
situations, but instead are ever changing and flexible. - Answers -person situation
Evidence that the employee's personality with influence ____ and the perception and
the outcomes of organizational support. - Answers -interpersonal behavior
___, ____, ___ and ____ ALL contribute to the human personality - Answers -brain,
environment, heredity, learning
Personality development consists of a continuous process and the sequence is based
largely on the ___ opportunities available and the ____ process. - Answers -learning,
socialization
The continuous impact from the social environment is commonly called _____. It is
relevant to organizational behavior because the process is not confined to ____; rather
it takes place throughout one's ____. May be one of the best explanations for why
employees behave the way they do in today's organizations. - Answers -socialization,
early childhood, life
Specific techniques of socializing new employees would include the use of:
1. ___ or ___
2. ___ and ____
3. __ systems
4. ___ planning
Specific steps that can lead to successful organizational socialization would include the
following:
1. Provide a ___ first job
2. Provide relevant ____
3. Provide timely and consistent ___
4. Select a good first ___ to be in charge of socialization
5. Design a relaxed __ program
6. Place new ___ in workgroups with high morale - Answers -mentors, role models,
orientation, training, reward, career, challenging, training, feedback, supervisor,
orientation, recruits
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