Human Resources - Answers -major challenge in an organization
human capital - Answers -what you know - education, experience, skills
social capital - Answers -who you know - networks, connections, friends
positive psychological capital - Answers -who you are in terms of confidence, hope,
optimism, resiliency, and who you become
firms in 1995 and 2005 did what? - Answers -prominent initiatives were restructuring
(downsizing), cost reduction programs, globalizing supply chains, creating shared
services and Lean Six Sigma (almost perfect) quality programs
What is Gallup World Poll? - Answers -a representative sample of the population of over
100 countries
paradigm comes from the Greek paradeigma - Answers -which translates as "model,
pattern, or example
paradigm is now used to mean what? - Answers -a broad model, a framework, a way of
thinking, or a scheme to understand reality
in the words of popular futurist, Joel Barker what does paradigm establish? - Answers -
written or unwritten rules, defines the boundaries, and tells one how to write behave
within the boundaries to be successful
James Brian Quinn offers the "intelligent paradigm" which has what type of
organization? - Answers -"the organization of enterprises and effective strategies will
depend more on development and deployment of intellectual resources than on the
management of physical assets.
paradigm effect - Answers -a situation arises in which those in the existing paradigm
may not even see the changes that are occurring, let alone reason and draw logical
inferences and perceptions about the changes
management has what 3 major dimensions - Answers -technical, conceptual, and
human
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