MBA 704 Module 3 Exam Questions With
Certified Answers
Myers-Briggs Type Indicator - Answer-MBTI
/.trait - Answer-___ theory
-observable patterns of behavior that last over time
/.psychodynamic - Answer-___ theory aka Freud's psychoanalytic
-the unconscious determinants of behavior
/.humanistic - Answer-___ theory aka Carl Rogers and Abraham Maslows
-self-actualization and the drive one's potential
/.integrative theoretical - Answer-____ theory
-draws from all the historical theories
/.self concept - Answer-____
-including nature
-heredity, and physiological/biological dimensions
/.nurture - Answer-____
-environmental, developmental dimensions
/.personality - Answer-____ means how people affect others and how they understand
and view themselves, as well as their pattern of inner and outer measurable traits and
the person-situation interaction
/.external, traits - Answer-How people affect others depends primarily on their ____ and
____
/.gender - Answer-There is meta-analysis that there are ___ differences in certain
personality characteristics
/.heredity, brain - Answer-More important to the physiological/biological approach in the
study of personality than the external appearance is the role of ___ and the ____
,/.genes, personality - Answer-Scientists agree that ___ play a role not only in the
physical characteristics and the brain but also in ____
/.brain - Answer-The ___, last frontier, holds more answers for personality than does
heredity
/.social evolution - Answer-____ suggests that humanity is evolving along the lines of
social phenomena such as trust, collaboration, and competition.
/.talent, emotional intellect - Answer-In tough economic times, ___ and ___ are the only
natural competitive advantage
/.psychological capital - Answer-____
individuals with high confidence, hope, optimism, and resiliency
/.self concept - Answer-People's attempts to understand themselves are called the ___
in personality theory
/.self, emotion, optimism, efficacy - Answer-The ___ is a unique product of many
interacting parts and may be thought of as the personality viewed from within.
Particularly relevant to the widely recognized self-esteem and the emerging self-
variables of multiple intelligences, ___, ____, and especially, ____ which are all relevant
to the field of organizational behavior.
/.self esteem - Answer-___has to do with people's self-perceived competence and self-
image.
/.can - Answer-high self-esteem ___ be a good thing, but only if creativity, intelligence,
and persistence is nurtured and channeled in constructive and ethical ways. Otherwise,
it can become antisocial and destructive
/.global, organization based self esteem - Answer-Self-esteem is considered a ___
concept. Called _____, it is defined as the self-perceived value that individuals have of
themselves as organization members acting within an organizational context., if scored
high they viewed themselves positively
/.organization self esteem - Answer-OBSE
/.emotional, behavioral - Answer-Self-esteem is related to areas such as ___ and ___
responses and stress of organizational members
/.fairness, rewarding - Answer-Leaders can overcome such self esteem problems of
their people by practicing procedural ___ and ___ for job well done
, /.fixed, situation, context - Answer-Self-esteem is more a global, relatively ___ trait,
whereas self-variables, such as self-efficacy, are more ___ and ___ specific.
/.traits, self-concept - Answer-the dimensions of enduring ___ and the ___ to the
understanding of the human personality.
/.person situation - Answer-The ___ interaction dimension suggests that people are not
static, acting the same in all situations, but instead are ever changing and flexible.
/.interpersonal behavior - Answer-Evidence that the employee's personality with
influence ____ and the perception and the outcomes of organizational support.
/.brain, environment, heredity, learning - Answer-___, ____, ___ and ____ ALL
contribute to the human personality
/.learning, socialization - Answer-Personality development consists of a continuous
process and the sequence is based largely on the ___ opportunities available and the
____ process.
/.socialization, early childhood, life - Answer-The continuous impact from the social
environment is commonly called _____. It is relevant to organizational behavior
because the process is not confined to ____; rather it takes place throughout one's
____. May be one of the best explanations for why employees behave the way they do
in today's organizations.
/.mentors, role models, orientation, training, reward, career, challenging, training,
feedback, supervisor, orientation, recruits - Answer-Specific techniques of socializing
new employees would include the use of:
1. ___ or ___
2. ___ and ____
3. __ systems
4. ___ planning
Specific steps that can lead to successful organizational socialization would include the
following:
1. Provide a ___ first job
2. Provide relevant ____
3. Provide timely and consistent ___
4. Select a good first ___ to be in charge of socialization
5. Design a relaxed __ program
6. Place new ___ in workgroups with high morale
/.external, traits, self, situational - Answer-Personality is the whole person and is
concerned with ___ appearance and ___, ___ and ___ interactions.
