MBA 704 Exam 5 Questions With Certified Answers
what term is an adaptive response, mediated by individual differences and/or psychological processes, that is a consequence of any external action, situations, or even that places excessive psychological and/or physical demands on a person - Answer...
MBA 704 Exam 5 Questions With
Certified Answers
what term is an adaptive response, mediated by individual differences and/or
psychological processes, that is a consequence of any external action, situations, or
even that places excessive psychological and/or physical demands on a person -
Answer-stress
/.what are the 3 things that stress is not - Answer-1. anxiety
2. nervous tension
3. damaging, bad, or to be avoided
/.what term is good stress - Answer-eustress
/.what term is bad stress - Answer-distress
/.what type of stress has negative effects on motivation and performance; red tape -
Answer-hindrance stressors
/.what may be the consequence of losing a sense of the basic purpose and fulfillment of
your work - Answer-burnout
/.what type of stressors include societal/technological change, globalization, the family,
relocation, economic and financial conditions, race and gender, and residential or
community conditions - Answer-extraorganizational
/.what is defined as a harmonious and productive balance of physical, mental, and
social well-being brought about by the acceptance of one's personal reasonability for
developing and adhering to a health promotion program - Answer-wellness
/.what term is a concern for group goals, for finding those goals that will move people,
for helping the group to formulate them, for taking some initiative in providing members
of the group with the means of achieving such goals, and for giving group members the
feeling of strength and competence they need to work hard for such goals - Answer-
social power
/.what is defined as repeated, health-harming mistreatment that could involve verbal
abuse, threatening, humiliating, or offensive behavior or actions; or work interference -
Answer-bullying
/.what are the two categories of group stressors - Answer-1. lack of group cohesiveness
2. lack of social support
, /.what type of stress has positive effects on motivation and performance; high
responsibility, deadlines - Answer-challenge stressors
/.what type of energy has constant sense of pressure and anxiety - Answer-tense
energy
/.what type of energy has a stress-free flow - Answer-calm energy
/.what are the four categories of job stressors - Answer-1. extraorganizational stressors
2. organizational stressors
3. group stressors
4. individual stressors
/.what are the four macrolevel organizational stressors - Answer-1. administrative
policies and strategies
2. organizational structure and design
3. organizational processes
4. working conditions
/.what term explains why some employees just seem to have given up and seem to
accept stressors in their work environment, even when a change for the better is
possible - Answer-learned helplessness
/.people are most apt to experience helplessness when they perceive the causes of the
lack of control to be what 3 things - Answer-1. related to something about their own
personal characteristics
2. stable and enduring
3. global and universal
/.downsizing, competitive pressures, merit pay plans, rotating work shifts, bureaucratic
rules, and advanced technology are what type of job stressor - Answer-administrative
policies and strategies
/.when does frustration occur - Answer-when a motivated driver is blocked before a
person reaches a desired goal
/.what are the two types of barriers - Answer-overt and covert
/.what type of barrier is outward of phsyical - Answer-overt
/.what type of barrier is inward, or mental-sociopsychological - Answer-covert
/.what are the 4 levels of conflict in OB from macro to micro - Answer-1. organizational
2. intergroup
3 interpersonal
4. intra-individual
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