BA 342 exam 1 questions and answers
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what is responsibility CORRECT ANSWERS the big issue; the ability or authority to act
or decide on ones own without supervision
what is responsible leadership CORRECT ANSWERS making business decisions that
takes into account stakeholders, such as workers, clients, suppliers, the environment,
community, and future generations
4 big ba 342 topics CORRECT ANSWERS ethics, sustainability, diversity/inclusion,
corporate social responsibility
snapshot cases CORRECT ANSWERS playing sports-player touched ball and called
himself out on it; chipotle- didnt have correct safety precautions and had ecoli, lost trust
and value; wells fargo- 5300 employees created fake accounts under customer names
w customer money; volkswagen- created fake test to pass pollution test, broke trust of
curstomers, hurting earth
trust and value connection CORRECT ANSWERS trust=value for customers
banking data/financial crisis CORRECT ANSWERS unfortunate to have an email,
700+B banking earnings, 300+B fines
license to operate CORRECT ANSWERS intangibles, consumers, risk management,
employees, investors, operations; meeting the interest of stakeholders
smeal strategic plan CORRECT ANSWERS providing extraordinary education, highest
quality research, and building our culture of: integrity, diversity, service, and
sustainability
smeal honor code CORRECT ANSWERS we aspire to high ethical standars, we will
hold each other accountable, we wil not engage in any improper academic or
professional actions
eap CORRECT ANSWERS excellent performance academic integrity, professional
behavior
cisco video on responsibility CORRECT ANSWERS stakeholder and businesses- west
africa & ebola, nepal earthquake, malaysia efficiency, packaging, public/private
partnership, women & technology, disabilities
spiderman video CORRECT ANSWERS with great power comes great responsibility
, boeing case CORRECT ANSWERS were about to get decertified, harry stone was
hired, created code of conduct, became ethical company, didnt get decertified
PONG CORRECT ANSWERS personal(most impt), organizational, national, global
adam smith CORRECT ANSWERS moral philospher, ethicist, and economist thinker;
wrote "theory of moral sentiments" and "a wealth of nations"- if you're good at
something, do it, and trade fairly, and then everyone will end up better off (this has to be
done honestly but ppl will always cheat)
stakeholder sandusky scandal CORRECT ANSWERS students, teachers, alumni,
victims, univeristy, ncaa, fb program, paterno fam
ERC data CORRECT ANSWERS misconduct trends- generally getting better; observed
misconduct DOWN, reporting of misconduct DOWN, perceived pressure to commit
misconduct DOWN, perceived retaliation DOWN
5 types of misconduct CORRECT ANSWERS abusive behavior, internet bad use, lying
to stake holder, conflict of interest, discimination
poor ethics vs good ethics CORRECT ANSWERS poor ethics- high pressure to
compromise standards, high observed misconduct, low reported misconduct, high
retaliation
global business ethics big 5 issues CORRECT ANSWERS bribes & corruption,
employee abuse, fraud/lying & theft, regulatory violations, contracts misconduct
video commercials CORRECT ANSWERS honest tea- honesty challenge put tea
outside for $1 unwatched, some ppl took without paying, most paid
ethics definition CORRECT ANSWERS set of principles, right conduct, underlying
values; concerned w morality and fairness in behavior, actions, policies, and practices
that take place within a business context
3 worlds of ethics CORRECT ANSWERS corporate, personal, college
penn state values CORRECT ANSWERS PRRIDE: penn state community,
responsibility, respect, integrity, discovery, excellence
right & wrong exercise and discussion CORRECT ANSWERS ethics is NOT situation,
relative, contextual, dependent; exercise asking ppl if you can take TV from a store,
start with your values
big questions CORRECT ANSWERS is there such a thing as right and wrong? does
right and wrong work the same in other countries? can you teach ethics or make
someone ethical?