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BA 342 Exam 1 Questions With Correct Solutions
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BA 342 Exam 1 Questions With Correct Solutions
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BA 342 Exam 1 Questions With CorrectSolutions
Article:
Creating an Ethical Workplace Culture, by Dori Merinert
○ 6Elements of an Ethics and Compliance Program CORRECT ANSWERS - How can
you trust that your workers will do the right thing?
- 2013, 41% of US workers said that they observed illegal or unethical practices in the
workplace
○ 6Elements of an Ethics and Compliance Program
■ Written standards of ethical workplace conduct
■ Training on standards
■ Company resources that provide advice on ethics issues
■ A process to report potential violations confidentially or anonymously
■ Performance evaluations of ethical conduct
■ Systems to discipline violators.
- Ethical Danger Zones:
Euphemisms.
Lowered thresholds.
Rationalization.
Avoidance.
Fear of retaliation
Conflicting goals
Article:
The Fraud Triangle CORRECT ANSWERS ● Opportunity
○ Element which businesses have the most control
○ Created by weak internal controls, poor management oversight, and/or through use of
ones position and authority
○ Failure to establish adequate procedures to detect fraudulent activity also increases
the opportunities fraud for to occur
● Motivation (Pressure/Incentive)
○ Can be financial motivations but addictions to drugs or gambling can also motivate
someone to commit fraud
● Rationalization
○ Frame of mind or ethical character that allows employees to intentionally
misappropriate cash or other organizational assets and justify their dishonest actions
○ Common rationalizations include making up for being underpaid or replacing a bonus
that was deserved but not received
,Values Based Framework for Ethical Decision Making Process CORRECT ANSWERS
Ethical Decision-Making Process
Step #1: Awareness: What are the ethical concerns or issues?
Step #2: Facts: What is known or unknown in this situation?
Step #3: Stakeholders: What individuals or groups are affected or will be affected?
Step #4: Standards: Are there any laws, policies or professional standards that apply to
this situation?
Step #5: Values: What personal or organization values apply?
Step #6: Options/Action: What options do you have? What actions will you take?
Why take BA342? Theme of class CORRECT ANSWERS Responsibility
Responsibility and Responsibility Leadership definitions CORRECT ANSWERS ○
Responsibility - the ability or authority to act or decide on one's own without supervision
○ Responsible leadership - making business decisions that takes into account
stakeholders such as workers, clients, suppliers, the environment, the community, and
future generations
Snapshot cases (Ashley Madison, Chipotle, Volkswagen, FIFA) CORRECT ANSWERS
○ Ashley Madison - website for affairs that leaked the userlist on accident (caused
divorces, suicides, ruined reputations.)
○ Chipotle - all the food prep scandals
○ Volkswagen - Dieselgate
○ FIFA - corruption involving FIFA world cup locations
Smeal Strategic Plan (14-19)
4 key culture elements CORRECT ANSWERS ○ Providing extraordinary education
○ Highest quality research
○ Building our Culture of:
■ Integrity
■ Diversity
■ Service
■ Sustainability
EAP CORRECT ANSWERS ○ Excellent Performance
○ Academic Integrity
○ Professional Behavior
, CISCO Video Case on Responsibility CORRECT ANSWERS ○ Corporate & social
responsibility - what are they doing to impact the world?
○ Examples:
■ Malaysia - CISCO sensors to measure energy efficiency
■ Africa - Ebola & Nethope; help design communication network
■ Nepal - earthquake; CISCO set up emergency communication and rapid response kits
■ Recycling - packaging to reduce greenhouse gas emissions
■ 9000 private/public partnerships to teach IT education - networking academies
● Serbia - women in tech
● Cambodia - 3x the national average of women in tech
■ Kenya, Mexico, & Russia - helping those with disabilities
Video - Spiderman CORRECT ANSWERS "With great power comes great
responsibility"
Article: The Nexus of Ethics (Boeing)
- 4 elements used in interviews to asses ethics CORRECT ANSWERS ○ Opening story
- Boeing
■ Boeing 787 Dreamliner
■ Harry Stonecipher had been CEO/operating officer; he was hired by Boeing to get
them back on track
■ He cheats on his wife with Deborah Peabody
■ Hundreds of emails followed where they outlined how they "love having coffee"
○ Elements used in interviews to assess ethics
■ Integrity interview
■ Background check
■ Credit check
■ Personality check (quizzes, evals, etc.)
PONG CORRECT ANSWERS ○ Personal ** Most important - individuals making
choices
○ Organizational
○ National
○ Global
Adam Smith - 2 books - economics & ethics CORRECT ANSWERS ○ Scotland 1723 -
1790; father of modern economic thinking
○ An economic thinker & a moral philosopher (Moral philosophy professor at Glasgow)
○ "A Wealth of Nations": 1776
○ "Theory of Moral Sentiments": 1759
○ The idea of the invisible hand that guides market
○ Believed a free market system is great unless people don't follow ethics
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