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BA 342 Final Exam Questions And Answers | Verified
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BA 342 Final Exam Questions And Answers | Verified
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BA 342 Final Exam Questions AndAnswers | Verified
In the list below which BEST captures what we have learned from the Financial Times
about "Responsible Leadership: (the baseline definition)? (EXAM QUESTION)
CORRECT ANSWERS Makes business decisions taking into account stakeholders
In class we looked at how firms respond to the pressures applied to them to engage in
CSR. When CVS eliminates cigarettes because of the threat of gov't and public
pressure they are taking what approach to CSR? (EXAM QUESTION) CORRECT
ANSWERS Defensive
Remember King John signing a set of laws to give average citizens rights - called it The
Magna Carta. We have a consumer magna carta. Which below is not part of that?
(EXAM QUESTION) CORRECT ANSWERS Comfort
Today you've joined a team of all Smeal majors at your company to work on a new ad
campaign. You consider using the "discount" option. What ad issue might this reflect?
(EXAM QUESTION) CORRECT ANSWERS Ambiguous
Product liability - critical consumer stakeholder issue. imagine leading new product
development at P&G. you decide to take "complete responsibility" for all products. What
view of product liability are you applying? (EXAM QUESTION) CORRECT ANSWERS
Social Cost
"Due Process" - sounds like a post office thing (maybe not). Working apart from the
legal system to provide due process rights for employees is called what? (EXAM
QUESTION) CORRECT ANSWERS Alternative Dispute Resolution
What is EAP? (EXAM QUESTION) CORRECT ANSWERS Excellent Performance
Academic Integrity
Professional Behavior
Language Check CORRECT ANSWERS the number one term they use for social and
environmental is Sustainability
B-Lab Shareholder vs Stakeholder (Warby Parker) CORRECT ANSWERS Past:
Shareholder Model
Future: Stakeholder Model
B-Corp 2 main goals:
1. make money
2. having purpose part of the goal
-Using business as a force for good: Common business goal
, Responsibility & Responsible Leadership Definition CORRECT ANSWERS
Responsibility: The ability or authority to act or decide on one's own without supervision
Responsible Leadership: Making business decisions that... takes into account
stakeholders, such as workers, clients, suppliers, the environment, the community and
FUTURE GENERATIONS"
Hurricane's Cases (Wal-Mart Pros and Cons) CORRECT ANSWERS FEMA failed
miserably, but the business community saved us (Walmart)
Pro: Walmart was the first to arrive in New Orleans, giving everybody free food and
water
Con: Walmart dismissed blame after one of it trucks struck Tracey Morgan's limo van in
early 2014, causing legal action and negative PR attention for Walmart
Doug McMillon Walmart Initiatives CORRECT ANSWERS -100% renewable energy
-Forests - Zero Net Deforestation
-100% recycled packaging
-Sustainability throughout the Supply Chain
Communities $1.4 Billion in donations/year
Theme: McMillon: "We have to be a stakeholder corporation, we have to work very hard
on the pros of our business model"
What makes a good citizen?- the elements CORRECT ANSWERS CEO's are thinking
about stakeholders
Citizenship 3 Part Definition (Traditional) CORRECT ANSWERS 1. Corporate social
responsibility: emphasis on obligation and accountability
2. Corporate social responsiveness: emphasis on action & activity
3. Corporate social performance: emphasis on outcomes and results
License to Operate (what does this mean?) CORRECT ANSWERS the right to do
business informally conferred by society on a business firm; must be earned through
socially responsible behavior
Business Case for CSR CORRECT ANSWERS 1. Innovation: New Business
2. Cost savings: Customer retention
3. Brand Differentiation: Better relation stakeholders
4. Long-Term Thinking: Attract/Retain Employees
5. Customer Engagement: Decrease Costs
6. Employee Engagement: Enhanced Reputation
Pressure for CSR (4 ways business responds) CORRECT ANSWERS Defensive
(Garments) -> Cost/Benefit (DuPont) -> Strategic (IBM) -> Innovation (Tesla)
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