CAHIMS EXAM QUESTIONS AND ANSWERS
Which of the following is characterized as a change in a process with the anticipation of
a good outcome? - answers- process redesign
In addition to knowledge of the components of a process and of the relationships among
the process components, workflow analysis includes which of the following? - answers-
identification of opportunities for improvement
Which of the following describes a clinical workflow? - answers- the way specific work
is completed in a healthcare setting
Which of the following prompted the institute of medicine (iom) to outline six targets for
the redesign of the american health system?
A.)The passage of the health information technology for economic and clinical health
(hitech) act
B.)The increasingly physician-centered orientation of the nation's health system
C.)The amount of fraud and waste throughout the nation's health system, which is
causing healthcare costs to rise faster than the average wages of consumers
D.)The fact that up to 98,000 us deaths annually were attributable to medical errors -
answers- d.)The fact that up to 98,000 us deaths annually were attributable to medical
errors
One reason process analysis and redesign in clinical settings is unique when compared
to other industries is that clinicians have a moral obligation to _________ harm a
patient. - answers- not harm
Uses knowledge of information technology to improve how an organization operates
and achieves its goals. - answers- a workflow and information management redesign
specialist
Is a visual representation of a process that shows boundaries (i.e., where the process
begins and ends), steps or tasks in the process, and sequence or order of the steps. -
answers- process map
Perhaps the most common form of process map is a ______________. A
______________ is a diagram (graphical representation) that uses standard symbols to
depict the logical, step-by-step progression through a process. - answers- flowchart
Data flow is also called process flow. - answers- false-information flow
In process mapping, ______________ refers to the set of shapes and drawing
conventions used to create process maps, or diagrams. - answers- notation
, A process map is an _______________ when it is "used to visualize the sequence of
tasks and to identify tasks that are inefficient." - answers- abstraction
A process map is a ___________ when it is used as a guide to complete or replicate a
defined process in order to achieve a defined result. - answers- template
An abstraction is a type of model, but a template is not. - answers- false-both types of
models
Tasks present a challenge in health it because humans and computers are often
interdependent in performing information processing tasks. - answers- informational
Which of the following process aspects represents how information is altered through a
process? - answers- information transformation
_____________________ represent how all of the tasks that support healthcare are
accomplished each day. - answers- clinical process maps
Graphical representations are useful in process analysis because they help to identify
bottlenecks, which often are - answers- opportunities
What is the main reason for creating a process map?
A.)To document an existing process in order to improve it
B.)To document all process aspects in case they are needed for the redesignt
C.)O document the proposed process so that others can review it
D.)To document the new process in order to replicate it - answers- a.)To document an
existing process in order to improve it
Notation is used to create standard flowcharts. This type of diagram works well for
representing step-by-step processes or calculations. - answers- iso 5807
Diagrams are often used to represent data flows. These diagrams are known as data
flow diagram (dfds) and work well for representing inputs and outputs as well as data
storage. In contrast to flowcharts, dfds do not show timing or sequence within a
process. - answers- yourdon
Display groupings of thoughts, ideas, and data. The steps in creating one are as
follows:
Write down each thought, idea, or data item on a separate note card or self-stick note.
Look for notes with similar themes.
Group the notes with similar themes. - answers- affinity diagrams
Is a workflow documentation tool that provides a visual representation of
The boundaries where the process begins and ends
The steps or tasks in the process
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