BMAL 590 Business Integration &
Strategic Management Exam
The principal driver(s) of shareholder value is (are) - Answers -profitability and profit
growth
A competitive advantage is considered to be a sustained competitive advantage when
the - Answers -advantage endures for a long time
Functional managers - Answers -are responsible for the specific business functions or
operations that constitute a company or one of its divisions
The first step in the strategic management process is - Answers -defining the mission
and major goals of the organization
Aaron planned to cut prices at his bicycle shop, but when a competing shop began to
offer free repairs, Aaron decided to copy them. Aaron's new strategy-- offer free repairs
-- is an example of a(n) - Answers -emergent strategy
The scenario approach to strategic planning involves - Answers -devising plans for
coping with a number of different possible future states of the world
Which of the following cognitive biases occurs when decision makers commit even
more resources when they receive feedback that the project is failing? - Answers -
Escalating commitment
Edward Wrapp's ideas about the astuteness of political power suggest that successful
strategic managers - Answers -are skilled organizational politicians who can build
consensus and get their ideas pushed through
Devil's advocacy - Answers -involves one group member being responsible for
questioning the assumptions of a plan
Which of the following is NOT a characteristic of well-constructed goals? - Answers -
They are the result of a group decision process
The primary goal of a SWOT analysis is to - Answers -create, affirm, or fine-tune a
company-specific business model
Systematic errors in the decision-making process are caused by - Answers -cognitive
biases on the part of decision makers
, Which of the following is NOT a characteristic of emotional intelligence? - Answers -
Self-esteem
Economies of scale may be found - Answers -in several of a company's departments
The experience curve refers to the - Answers -systematic lowering of the cost structure
and unit cost reductions
Managers should not become complacent about efficiency-based cost advantages
because - Answers -all of these choices
The marketing strategy that a company adopts - Answers -can have a major impact on
efficiency and cost structure
The use of self-managing teams - Answers -requires members to coordinate their own
activities and make decisions
A company's infrastructure includes the company's - Answers -organization structure,
culture, and style of leadership
Flexible manufacturing technologies allow companies to - Answers -produce small
batches of customized products at a relatively low cost
Just-In-Time inventory systems - Answers -have components arrive at a manufacturing
plant just in time to enter the production process
Which of the following is NOT one of the principles commonly found in companies that
have successfully embraced the TQM philosophy? - Answers -Creating a separate
quality department within the firm
Poor commercialization of new products - Answers -occurs when a product is not well
adapted a customer's needs
Which of the following recommendations would NOT be appropriate for a manager who
was starting a cross-functional product-development team? - Answers -Let the team
members co-manage the team
Which of the following statements about customer focus is false? - Answers -It can be
achieved by mass customization
The globalization of production has allowed firms to - Answers -lower their cost structure
When a company performs a value creation activity in the optimal location for that
activity, wherever in the world that might be, it is trying to capitalize on - Answers -
location economies
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