HRO Principles: Theory to Practice Certification Review Exam Questions And Correct Answers Verified Solutions.
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Course
HRPYC
Institution
HRPYC
Inaction of an organization to address error or harmful events can result in a loss of confidence and trust in community, low job satisfaction, high turnover, and inability to attract talent. - correct answer True
Why is High-Reliably important in healthcare?...
Inaction of an organization to address error or harmful events can result in a loss of confidence and trust
in community, low job satisfaction, high turnover, and inability to attract talent. - correct answer
True
Why is High-Reliably important in healthcare? - correct answer -There are constant
time pressures and time constraints
-There is a high probability for errors and harm
-Healthcare is constantly changing and has multiple dynamic tasks
-Caregivers work in a highly complex environment
The Principles of Anticipation - Preoccupation with Failure, Reluctance to Simplify, and Sensitivity to
Operations - focus on preventing unexpected events and errors by reminding us to: (select all that apply)
- correct answer -Promote a learning environment
-Not rely on our intuition
-Pursue a collective mindfulness
-Be alert
The Principles of Containment - Commitment to Resilience and Deference to Expertise - provide
guidance when unexpected events and errors do occur by reminding us to: (select all that apply) -
correct answer -Be resilient
-Act swiftly
-Seek expertise
Act, Learn, and Adapt is a simplified description for Sensitivity to Operations. - correct answer
FALSE
Looking beyond how work is designed "on paper" and actually observing and assessing how the work
gets done defines which of the 5 Principles? - correct answer Sensitivity to
Operations
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