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CSA Exam 3 Questions And Answers (A+)
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CSA Exam 3 Questions And Answers (A+)Which of the following is true for system administrators when deleting tables? -A- Only
tables whose names begin with 'u_' may be permanently deleted.
E - Administrators can remove custom tables that are no longer necessary. A table is
considered custom if it was created by the administrator and not as part of a system
upgrade or activation of a plugin. The name of a custom table always begins with u_ or
x_ for scoped tables.
Warning: You cannot delete base system tables. If you inadvertently delete such a table,
it is automatically recreated when you upgrade an instance.You cannot delete a table
which extended tables that extend from it.
Which one of the following modules can be used to view field setting for a table?(Select
two) - Answer A - Tables; Columns
E - Modules are the children, or the second tier navigation options to the applications in
the application navigator. Modules often link to other pages or records in the platform.
Modules like fields and tables can be used to view field setting for a table.
Administrators generally add new fields to a table to store and display data.
Knowledge articles can be? - Answer A - Created, viewed, and edited by a user
Import Sets using coalesce is done in which way? - Answer A - Using coalesce, import
sets may update existing records in a Production table
,E - The coalesce option on a field map allows you to specify whether the selected Target
field should be used to coalesce on when import set records are transformed. If the field
map Coalesce check box is selected, when the import set row is transformed the
instance checks for an existing record in the target table that has the same value in the
Target field as the import set row Source field.
Thus, Coalesce are the fields that are unique keys during imports.
Where would you go to see if an admin impersonated another user? - A - System Log
E - Go to the syslog.list and set the source as "Impersonate" then you will find the
details.
How would you make a table field be the display field for reference lookup against that
table? -A- Customize the dictionary entry for the field, and check the display checkbox
Once the High Security Plugin is activated, a security_admin privilege is created. What
is an elevate privileges? -A- An elevated permission is a role given special permissions
for the term of the log session
E - A privilege-elevated role is not automatically granted to a user at login by the system.
Rather, a user must use a command to elevate privileges to get the elevated role.
In the base system, the only built-in role that is an elevated-privilege role is the
security_admin role.
An elevated privilege role is only valid for the duration of the user session. Session
timeout or log-out removes the role. To use an elevated role, all these conditions must
be met:
1. The role must be assigned to the user.
2. The user must manually elevate roles.
, Which of the following is an example of UI policy in an incident form? A) Make the priority
field read-only
e - UI policies dynamically change the behavior of information on a form and control
custom process flows for tasks.
Choice list for specifying how the UI policy affects the read-only state of the field.
Choices are: Leave alone, True & False.
Which one of the following contains a short cut method a approval manager can
approve a Service Catalog request? - A - On the Request list, right click on to the REQ
Number and choose Approve Request
Where does the impersonal feature reside? - A - Its an image of a key its in the banner
frame beside welcome message
E-
1. In the banner frame, click your username to open the user menu.
2. On the user menu, click Impersonate User. The Impersonate User dialog box opens.
3. In the Recent Impersonations list, select a user or type a different user's name into
the user selection field.
4. To return back to your login, repeat the steps above then select your name from the
list.
An IT user calls the service desk to state that they need to work with task records but
when they log into ServiceNow all they see is Self Service on their homepage. Which of
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