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CSA Exam 4 Questions And Answers (A+)
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CSA Exam 4 Questions And Answers (A+)What is the fundamental concern which should be followed when a Plugin is enabled? A
- Plugins installed cannot be removed afterwards
E - Once a plug-in has been enabled, it cannot be disabled or its functionality undone. If
you would like, you can always hide the functionality. You should fully test, in a
non-production instance, those specific features and functionalities that are installed
when you enable the plugin before deploying them in a production instance.
During plugin activation, the installation process provides table schema changes and
loads XML files for data, configurations, etc. When such a plugin is disabled, the
changes are neither rolled back nor disabled. Of course, one can delete the records
manually, which may result in unexpected behavior. In case the new functionalities are
impacting the users, it is advisable to disable or update the new functionalities and/or
restrict access to those by using roles and ACLs.
What are some examples of UI Actions, related to Lists? (Choose four answers) -Answer
A - List Buttons; List Context Menu; List Links; List Choices
Which of the CI tables is a base table of the CMDB hierarchy? -Answer A - Cmdb
E - The Base Configuration Item [cmdb] table, which is the core CMDB table for non IT
CIs.
The core Configuration Item [cmdb_ci] table that stores the basic attributes of all the
CIs.
Using the CI dependency view, how would you view the relationship between one CI and
another CI? -Answer A -Right Click, View Relationship
, The display sequence is controlled in the Service Catalog Item using which of the
following? -Answer A -The Order field in the Variable form
E - Variable set order defines the positions of the variables on the catalog item form.
Hence, the order is required to determine a Service Catalog Item for display order - by
using the Order field in variable form.
What determines the publishing and recovering process of knowledge articles? A -
Workflows
Where does the data of an action is stored so that it can be utilized in the later steps in
the flow? - A - Data element
Which one of the following is not part of Workflow Editor User Interface? - A - Activity
Tab
E - The following are some workflow tabs:
1. Canvas
2. Title Bar
3. Canvas
4. Palette
What is the name of the catalog tool that you use to create a catalog item, or a record
producer? A - Catalog Builder
E - The templates are created for a business or service group with the catalog
administrator. The catalog requirements are identified by the business or service
owner, who will go on to create the catalog items from these templates. All advanced
capabilities are added by the catalog administrators or developers.
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