✓ Customer needs —> integrated marketing —> profits through customer
satisfaction
Evolution of the marketing concept
✓ production, sales, relationship, triple bottom line (corporate
sustainability)
Market research
✓ Analyze market opportunities, select target audience, formulate the
marketing mix, implementation and control
Types of organizations
✓ for-profit, nonprofit, government agencies
Organization structure
✓ Corporate level, strategic business unit (SBU), functional level
Strategy
✓ An organization's long term course of action designed to deliver a
unique customer experience while achieving its goal
Master01 | October, 2024/2025 | Latest update
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