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Exam (elaborations)

MGT 103 - Midterm Questions and Answers (100% Pass)

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  • MGT 103

MGT 103 - Midterm Questions and Answers (100% Pass)

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  • October 29, 2024
  • 21
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • MGT 103
  • MGT 103
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ExamArsenal
1|Page | © copyright 2024/2025 | Grade A+




MGT 103 - Midterm Questions and
Answers (100% Pass)
Definition of Marketing


✓ The activity, set of institutions, and processes for creating,

communicating, delivering, and exchanging offerings that have value

for customers, clients, partners, and society at large.




Exchange







Marketing Concept


✓ Analyze Market Opportunities → Select Target Audience → Market

Research → Formulate the Marketing Mix → Implement & Control.




Needs vs. Wants


✓ Needs - Basic human requirements (shelter, clothes, food, etc.)



✓ Wants - Non-permanent, aren't essential for survival.




Evolution of the Marketing Concept


Master01 | October, 2024/2025 | Latest update

, 1|Page | © copyright 2024/2025 | Grade A+

✓ Production Era → Sales Era → Relationship Era → Triple Bottom Line




4 Eras of the Marketing Concept


✓ Production Era, Sales Era, Relationship Era, Triple Bottom Line




Triple Bottom Line


✓ Profit, People, Planet: Financial, Social, and Environmental

consequences of business decisions.




The Value of Proposition


✓ Helps summarize why a consumer should buy a product or use a

service.




Marketing Mix, 4Ps


✓ Product, Price, Promotion, PLacement




Environmental Forces


✓ Social, Economic, Technological, Competitive, and Regulatory




Strategic planning



Master01 | October, 2024/2025 | Latest update

, 1|Page | © copyright 2024/2025 | Grade A+

✓ Ongoing process of making decisions that guide the firm both in the

short term and for the long term.




Three levels of planning


✓ Strategic (define mission and develop growth strategies), Functional

(analyze, set objectives, implement strategies, control), Operational

(develop action plans, use marketing metrics)




Steps in Strategic Planning


✓ Define mission → Evaluage the internal & external environment → Set

organizational objectives → Establish business portfolio → Develop

growth strategies




Mission Statement


✓ A formal document that describes the firm's overall purpose and what

it hopes to achieve in terms of its customers, products, and resources.




SWOT Analysis


✓ Strengths, Weaknesses, Opportunities, Threats. Build on firm's strengths.




Growth Strategies


Master01 | October, 2024/2025 | Latest update

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