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Exam (elaborations)

MGT 103 - [Eberhard] Questions and Answers (100% Pass)

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MGT 103 - [Eberhard] Questions and Answers (100% Pass)

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  • October 29, 2024
  • 35
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • MGT 103
  • MGT 103
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ExamArsenal
1|Page | © copyright 2024/2025 | Grade A+




MGT 103 - [Eberhard] Questions and
Answers (100% Pass)
Marketing


✓ to discover the needs and wants of prospective customers and to

satisfy them




A want is a need that is shaped by....?


✓ a person's knowledge, culture, and personality




What's needed for marketing to occur?


✓ Two or more parties with unsatisfied needs

✓ A desire + ability on their part to have their needs satisfied

✓ A way for the parties to communicate

✓ Something to exchange




Marketing seeks to discover consumer needs through... and then satisfy them

with a ...


✓ research; marketing program




The four P's (marketing mix)

Master01 | October, 2024/2025 | Latest update

, 1|Page | © copyright 2024/2025 | Grade A+

✓ Product, price, promotion, place




Customer value prop


✓ stand for something: operational excellence customer service product

innovation




Target Marketing


✓ one or more specific groups of potential consumers toward which an

organization directs its marketing program




Visionary organizations:


✓ foundation + direction = strategy




5 things visionary organizations do




Master01 | October, 2024/2025 | Latest update

, 1|Page | © copyright 2024/2025 | Grade A+

✓ anticipate future events + respond quickly



✓ specify its foundation



✓ set direction



✓ formulate strategies



✓ execute on these strategies




Organizational foundations are...


✓ core values, mission or vision, organizational culture




Company culture:


✓ the fabric or essence of the company




Organizational directions are...


✓ goals or objectives (think smart)




What does SMART stand for


Master01 | October, 2024/2025 | Latest update

, 1|Page | © copyright 2024/2025 | Grade A+

✓ specific, measurable, attainable, relevant, time-based




The planning phase of the strategic marketing process is...


✓ swot analysis




SWOT analysis focuses on a company's?


✓ strengths, weaknesses, opportunities, and threats




A marketing department relates to many ____________, ____________, and

__________


✓ people, organizations, and environmental forces




Environmental forces affect what? List the 5 environmental forces


✓ they affect the organization, its suppliers, and its customers. They are

social, economic, technological, competitive, and regulatory




Social forces =


✓ demographic shifts, cultural changes




Economic forces =



Master01 | October, 2024/2025 | Latest update

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