MOPAREXAM22 - Understanding Mopar Services
Stellantis Roadside Assistance is available 24 hours a day, _______ a week. ️️7 days
Jeep Wave and Wagoneer Client Services are available ___________. ️️24 hours a day, 7 days a
week
The focus of Mopar Customer Care is ___________. ️️pe...
Stellantis Roadside Assistance is available 24 hours a day, _______ a week. ✔️✔️7 days
Jeep Wave and Wagoneer Client Services are available ___________. ✔️✔️24 hours a day, 7 days a
week
The focus of Mopar Customer Care is ___________. ✔️✔️people
Which of the following is NOT true about the DrivePlus Mastercard? ✔️✔️Limited cashback on Mopar
purchases
How can you help customers manage unexpected vehicle expenses? ✔️✔️Recommend applying for
the DrivePlus Mastercard
How can you ensure that your customer has completed their enrollment setup before leaving the
dealership? ✔️✔️Have the customer perform an action using their vehicle's phone app
Where can you find VIN-specific information about available Connected Services and radio features?
✔️✔️Owner Support Plus
__________ is an Ownership benefit that helps customers track the status of a repair, see details of
their work order and interact with their Service Advisor in real-time. ✔️✔️Service Status
The Mopar Vehicle Protection (MVP) __________ plan provides extended, Stellantis-backed coverage on
more than 5,000 components. ✔️✔️Maximum Care
Customers can contact Stellantis Roadside Assistance via their vehicle's mobile app or the
________________. ✔️✔️Roadside Assistance phone number
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