, TestTrackers: Unlock Your Exam Potential! | Quality Practice Materials | Boost Your Confidence Today!
✓ Provide patient-centered care.
✓ Collaborate with the interdisciplinary health care team.
✓ Implement evidence-based practice.
✓ Use quality improvement in patient care.
✓ Use informatics in patient care.
Patient-Centered Care
✓ Recognize the patient or designee as the source of control and full partner in providing
compassionate and coordinated care based on respect for patient's preferences, values,
and needs.
Patient-Centered Care Attributes
✓ Non-Judgmental
✓ Empathetic
✓ CULTURAL COMPETENCE
✓ Respect for Diversity
✓ Empowerment of Patient
✓ Coordination and integration of care
✓ Information, communication, and education
✓ Physical comfort
✓ Emotional support and alleviation of fear and anxiety
, TestTrackers: Unlock Your Exam Potential! | Quality Practice Materials | Boost Your Confidence Today!
✓ deliberate organization of patient care activities between two or more participants
(including the patient) involved in a patient's care to facilitate the appropriate delivery of
healthcare services
case management
✓ Ensures quality and cost-effective services and resources to achieve positive patient
outcomes
Care transition
✓ Actions designed to ensure safe, effective coordination and continuity of care as patients
experience a change in health status, primary health care provider, or setting
The Joint Commission:
Effective Care Coordination and Transition Management
✓ Understandable discharge instructions for the patient and family
✓ Explanation of self-care activities
✓ Ongoing or emergency care information
✓ List of community and outpatient (ambulatory care) resources and referrals
✓ Knowledge of the patient's language, culture, and health literacy
✓ Medication reconciliation (also a Joint Commission National Patient Safety Goal)
Medication Reconciliation
✓ A procedure to maintain an accurate and up-to-date list of medications for all patients
between all phases of health care delivery.
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