TFOT Test 2 (19-03): Questions With Accurate Answers
What are four types of resistance in the unfreeze stage? Right Ans -
Uncertainty, Self-interest, Different perceptions, and Over-determination.
Describe refreeze? Right Ans - just because change is implemented doesn't
mean it is finished, you must lock in and move forward with it so that the
change becomes permanent
Explain Lewin's Force Field Analysis Right Ans - 1. describe the current
situation 2. describe desired situation 3. list all driving forces towards desired
situation 4. list all the forces resisting change towards desired situation 5.
evaluate all of the forces 6. prioritize action steps for greatest impact
Describe analyze? Right Ans - The restraining or driving forces that will
affect the transition to the future state - restraining forces include the
reactions from those who see change as 'unnecessary' or constituting a
'threat'.---- successful change takes place by either reducing restraining forces
or strengthening driving forces this is done by listing benefits that will drive
the change for the desired situation.
Air Force definition of Cultural Right Ans - the creation, maintenance, and
transformation of semishared patterns of meaning, sense-making, affiliation,
action, and organization by groups
role of culture in conflict and building partnerships. Right Ans - reduce the
potential for conflict, increase reliance on indigenous, empower other
governments to handle their own troubles
Describe cross-cultural competence Right Ans - refers to the knowledge,
skills, and affect/motivation that enable individuals to adapt effectively in
cross-cultural environments
impact of cross-cultural competence on mission accomplishment. Right
Ans - increases chances of mission accomplishment through knowledge of a
peoples customs and values
In regards to conflict management, misinterpretation, inaccuracies,incomplete
transfer of info is_____ Right Ans - Communication Factors
, Values, Perceptions, and personality are ____ factors that relate to conflict
management. Right Ans - Personal
______ is a quick decision making management style. Right Ans - Compteing
_____ takes the most time and is a win/win. (IN regards to conflict
management. Right Ans - Collaborating
The opposite of forcing. They give their opposition what they ask. (In regards
to conflict management.) Right Ans - Accommodating
Not addressing a conflict Right Ans - avoiding
Giving and taking in a conflict Right Ans - Compromising
Additional factors when selecting conflict mgmnt styles are; ____ am I dealing
with? What are the ___? What is the _____? Right Ans - Who, stakes, situation
The 5 basic styles of followership are: _______ Follower, Conformist Follower,
The Survivor, Alienated Follower, and Effective Follower Right Ans -
Passive
The 5 basic styles of followership are: Passive Follower, ________ Follower, The
Survivor, Alienated Follower, and Effective Follower Right Ans -
Conformist
The 5 basic styles of followership are: Passive Follower, Conformist Follower,
The _______, Alienated Follower, and Effective Follower Right Ans - Survivor
The 5 basic styles of followership are: Passive Follower, Conformist Follower,
The Survivor, ________ Follower, and Effective Follower Right Ans -
Alienated
The 5 basic styles of followership are: Passive Follower, Conformist Follower,
The Survivor, Alienated Follower, and _________ Follower Right Ans -
Effective
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