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Biggby Test Questions and Correct Answers the Latest Update and Recommended Version $9.99   Add to cart

Exam (elaborations)

Biggby Test Questions and Correct Answers the Latest Update and Recommended Version

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  • Course
  • Biggby
  • Institution
  • Biggby

Biggby Test Questions and Correct Answers the Latest Update and Recommended Version

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  • October 30, 2024
  • 9
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • Biggby
  • Biggby
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Biggby Test Questions and Correct
Answers the Latest Update and
Recommended Version
P of PERC

✓ Perception by customers that we respect their time and move them as quickly as possible.



E of PERC

✓ Every customer leaves the store in a better store than when the customer arrived



R of PERC

✓ Recognize each customer as an individual



C of PERC

✓ Consistently produce a high quality beverage



To which letter of PERC does this relate? Greet customers within three steps of the door.

✓ P



To which letter of PERC does this relate? Make suggestions to new customers who need help

figuring out what to order.

✓ R



To which letter of PERC does this relate? Never serve lattes with more than 1/2 inch of foam.

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✓ Thank You for Choosing Us! ✓ Resources & Updates: [Testtrackers - Stuvia US]
✓ © 2024 TestTrackers ✓ Your Success is Our Mission!
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✓ C



To which letter of PERC does this relate? Thank customers for their patience when it gets busy

and the line slows down.

✓ P



To which letter of PERC does this relate? Keep the lobby and restrooms clean by running laps

every fifteen minutes.

✓ E



To which letter of PERC does this relate? Follow up with a customer on a conversation from the

previous visit.

✓ R



To which letter of PERC does this relate? Engage customers with energy, excitement, and

enthusiasm.

✓ E



To which letter of PERC does this relate? Learn customers' names, drinks, and stories

✓ R



Mission Statement




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✓ Thank You for Choosing Us! ✓ Resources & Updates: [Testtrackers - Stuvia US]
✓ © 2024 TestTrackers ✓ Your Success is Our Mission!
✓ Customer Support: [+254707240657]

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