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Biggby Coffee Trainee Study Guide Questions and Correct Answers the Latest Update and Recommended Version $9.99   Add to cart

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Biggby Coffee Trainee Study Guide Questions and Correct Answers the Latest Update and Recommended Version

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Biggby Coffee Trainee Study Guide Questions and Correct Answers the Latest Update and Recommended Version

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  • October 30, 2024
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  • Questions & answers
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Biggby Coffee Trainee Study Guide
Questions and Correct Answers the Latest
Update and Recommended Version
"P"erc

✓ Perception by customers that we respect their time and move them as quickly as possible.



p"E"rc

✓ Every customer leaves the store in a better mood than when the customer arrived.



pe"R"c

✓ Recognize each customer as an individual.



per"C"

✓ Consistently produce a high quality beverage.



Mission Statement

✓ Create one new BIGGBY COFFEE fanatic per day, per store, who will actively promote us
to others.



Cultural Values

✓ Be Happy-Make Friends-Have Fun-Love People-Drink Great Coffee



FIFO

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✓ First in, First out; all of our products



Shotpuller's Position Priorities

✓ 1. Pull Shots and Set up Drinks

✓ 2. Brew Coffee

✓ 3. Run Laps/Maintain Facility



How many seconds do shots take to pull?

✓ 19-23 seconds



How long do espresso shots stay good/fresh?

✓ 30 seconds



Ingredients in the Americano-what does it taste like?

✓ 3/4 Hot water and espresso; Brewed coffee



How often should coffee be check and what temperature should it be?

✓ Every 3 hours and 165*F



What is a Cafe Au Lait?

✓ 1/2 cup French Roast and velvetized milk



What is Fair Trade Coffee? What kinds do we have?


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