MBA 704 Module 3 Test Questions
and Answers All Correct
Why do employees resist change? - Answer- change taps fear receptors in the brain
and taxes the brain's cognitive capacity to learn new ways of doing things
People's attempts to understand themselves are called the ____________ in
personality theory. - Answer- self-concept
_________ is a unique product of many interacting parts and may be thought of as the
personality viewed from within - Answer- the self
________ is defined as the self-perceived value that individuals have of themselves as
organization members acting within an organization context - Answer- organization-
based self-esteem (OBSE)
self-esteem is a _________ and __________ trait - Answer- global and fixed
There is increasing recognition given to the role of other relevant persons, groups, and,
especially, organizations that greatly influence an individual's personality. This
continuous impact from the social environment is commonly called the
_______________ - Answer- socialization process
this dimension suggests that people are not static, acting the same in all situations, but
instead are ever changing and flexible. - Answer- the person-situation interaction
dimension
When does the socialization process take place? - Answer- throughout one's life
____________ tactics that organizations employ can lead to lower role conflict and
ambiguity, less stress, and higher job satisfaction and commitment - Answer-
socialization
Specific steps that can lead to successful organizational socialization would include the
following: - Answer- 1. Provide a challenging first job
2. Provide relevant training
3. Provide timely and consistent feedback
4. Select a good first supervisor to be in charge of socialization
5. Design a relaxed orientation program
6. Place new recruits in work groups with high morale
, Who said that, to some extent, a person's personality is like all other people's, like some
other people's, and like no other people's. - Answer- Kluckhohn and Murray
What traits are the Big 5 - Answer- Conscientiousness
Emotional stability
Agreeableness
Extraversion
Openness to experience
Which of the Big 5 has the strongest positive correlation with job performance? -
Answer- Conscientiousness
_________________ employees set higher goals for themselves, have higher
performance expectations, and respond well to job enrichment and empowerment
strategies of human resource management. - Answer- Conscientious
Those with ________ tend to be associated with management and sales success -
Answer- high extraversion
Those with ___________ tend to be more effective in stressful situations; - Answer-
high emotional stability
Those with ___________ tend to handle customer relations and conflict more effectively
- Answer- high agreeableness
those with _________ tend to have job training proficiency and make better decisions in
a training problem solving simulation - Answer- openness to experience
Those with a strategic management style were most characterized by ________ &
____________ - Answer- conscientiousness and openness to experience
those with a strong interpersonal management style were most characterized by
_____________ & _____________ - Answer- extraversion and openness.
Who first came up with the Myers-Briggs Type Indicator (MBTI) theory - Answer- Carl
Jung
Carl Jung felt people could be typed into extraverts and introverts and that they had two
basic mental processes: ____________ & _________ - Answer- perception and
judgment
Carl Jung further divided perception into _____ & _______ - Answer- sensing and
intuiting
and Answers All Correct
Why do employees resist change? - Answer- change taps fear receptors in the brain
and taxes the brain's cognitive capacity to learn new ways of doing things
People's attempts to understand themselves are called the ____________ in
personality theory. - Answer- self-concept
_________ is a unique product of many interacting parts and may be thought of as the
personality viewed from within - Answer- the self
________ is defined as the self-perceived value that individuals have of themselves as
organization members acting within an organization context - Answer- organization-
based self-esteem (OBSE)
self-esteem is a _________ and __________ trait - Answer- global and fixed
There is increasing recognition given to the role of other relevant persons, groups, and,
especially, organizations that greatly influence an individual's personality. This
continuous impact from the social environment is commonly called the
_______________ - Answer- socialization process
this dimension suggests that people are not static, acting the same in all situations, but
instead are ever changing and flexible. - Answer- the person-situation interaction
dimension
When does the socialization process take place? - Answer- throughout one's life
____________ tactics that organizations employ can lead to lower role conflict and
ambiguity, less stress, and higher job satisfaction and commitment - Answer-
socialization
Specific steps that can lead to successful organizational socialization would include the
following: - Answer- 1. Provide a challenging first job
2. Provide relevant training
3. Provide timely and consistent feedback
4. Select a good first supervisor to be in charge of socialization
5. Design a relaxed orientation program
6. Place new recruits in work groups with high morale
, Who said that, to some extent, a person's personality is like all other people's, like some
other people's, and like no other people's. - Answer- Kluckhohn and Murray
What traits are the Big 5 - Answer- Conscientiousness
Emotional stability
Agreeableness
Extraversion
Openness to experience
Which of the Big 5 has the strongest positive correlation with job performance? -
Answer- Conscientiousness
_________________ employees set higher goals for themselves, have higher
performance expectations, and respond well to job enrichment and empowerment
strategies of human resource management. - Answer- Conscientious
Those with ________ tend to be associated with management and sales success -
Answer- high extraversion
Those with ___________ tend to be more effective in stressful situations; - Answer-
high emotional stability
Those with ___________ tend to handle customer relations and conflict more effectively
- Answer- high agreeableness
those with _________ tend to have job training proficiency and make better decisions in
a training problem solving simulation - Answer- openness to experience
Those with a strategic management style were most characterized by ________ &
____________ - Answer- conscientiousness and openness to experience
those with a strong interpersonal management style were most characterized by
_____________ & _____________ - Answer- extraversion and openness.
Who first came up with the Myers-Briggs Type Indicator (MBTI) theory - Answer- Carl
Jung
Carl Jung felt people could be typed into extraverts and introverts and that they had two
basic mental processes: ____________ & _________ - Answer- perception and
judgment
Carl Jung further divided perception into _____ & _______ - Answer- sensing and
intuiting
