MBA704 Exam 2 Questions with All Correct Answers
What are the key attributes of virtual organization - Answer- 1. Technology—informational networks to increase connections
2. Opportunism—less permanent, less formal partnerships
3. No borders—more cooperation among competitors & suppli...
What are the key attributes of virtual organization - Answer- 1. Technology—
informational networks to increase connections
2. Opportunism—less permanent, less formal partnerships
3. No borders—more cooperation among competitors & suppliers
4. Trust—more dependence on other companies
5. Excellence--core competency from all leading to best overall company
Shared norms and values that guide employee behavior - Answer- organizational
culture
What are the characteristics of an organizational culture - Answer- 1. Behavioral
regularities—common language and rituals
2. Norms—behavior standards including how much work to do
3. Dominant values—major values expected to be shared
4. High product quality, low absenteeism, high efficiency
5. Philosophy—beliefs how to treat employees and/or customers
6. Rules—guidelines related to getting along in the organization
7. Organizational climate—overall "feeling" conveyed
> Physical layout, the way participants interact, and the way members of the
organization treat customers and other outsiders
Organizational culture perceptions not shared to same degree, resulting in a dominant
culture and subcultures - Answer- uniformity of culture
set of core values shared by majority Subcultures—set of values shared by a small
minority - Answer- dominant culture
typically a result of problems or experiences shared by certain unit - Answer- dominant
culture
what are the steps taken in order to create an organizational culture? - Answer- 1. A
single person (founder) has idea for new business
2. Founder brings in key people with common vision
3. Founding group acts together to create an organization by raising capital, obtaining
patents, incorporating, finding a location, etc.)
4. Others brought into company; common history is built
, what are the steps of socialization to maintain organizational culture? - Answer- 1.
selection
2. job placement
3. job mastery
4. measuring / rewarding performance
5. adherence to important values
6. reinforcing the stories and folklore
7. recognition and promotion
Careful selection of entry-level candidates using standardized procedures to find
personal styles and values that "fit" with culture - Answer- selection (step of socialization
to maintain organizational culture)
Teach vulnerability, promote cohesiveness - Answer- job placement (step of
socialization to maintain organizational culture)
Provide field experience, training program - Answer- job mastery (step of socialization to
maintain organizational culture)
reinforce cultural values - Answer- measuring/rewarding performance (step of
socialization to maintain organizational culture)
Get employees to accept values, trust organization - Answer- adherence to important
values (step of socialization to maintain organizational culture)
Validate culture and way of doing things - Answer- reinforcing the stories and folklore
(step of socialization to maintain organizational culture)
reward culture role models - Answer- recognition and promotion (step of socialization to
maintain organizational culture)
what's the issues with M&A? (changing organizational culture) - Answer- 1. different
structures
2. power bases
3. emotions
what's the issues with relationship enterprises? (changing organizational culture) -
Answer- separate companies acting as single firm
what's the issues with economic crisis? (changing organizational culture) - Answer-
effect of culture on ethics and long-term survival
what are the seven guidelines for culture change? - Answer- 1. Assess current culture
and set realistic goals
2. Hire outside personnel
3. Make changes from top down
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