MGMT 3720 Exam 3 | Questions with Verified Answers
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Course
MGMT 3720
Institution
MGMT 3720
MGMT 3720 Exam 3 | Questions with Verified Answers Detective Jake Peralta always snaps to attention when his female colleague, Detective Amy Santiago, comes into the precinct. This change in _____________ betrays his romantic feelings toward her. Body Language Captain Raymond Holt has a deep and...
Detective Jake Peralta always snaps to attention when his female colleague, Detective
Amy Santiago, comes into the precinct. This change in _____________ betrays his
romantic feelings toward her.
Body Language
Captain Raymond Holt has a deep and competitive relationship with Deputy Police
Chief Madeline Wuntch; the two have developed a bitter rivalry. Wuntch will
occasionally come up with great ideas for the NYPD to implement. Regardless, Captain
Holt always discounted them because of his hatred for Wuntch. This is an example of
the ______________.
Horns Effect
Each year on Halloween the officers of the 99th precinct in Brooklyn host a competition
to test their detective skills. The officers routinely use the wants, needs, or material
desires of their peers to trick them into making poor decisions. By doing this they are
using the ___________________ of their colleagues to manipulate them.
Response Salience
While scanning the murder scene for evidence, Detective Boyle uses his
_________________ skills to assign meaning to objects in the room that may be
relevant to solving the crime. These are then tagged and photographed for the
investigation.
Perceptual Organization
Detective Peralta regularly allows the car thief, Doug Judy, to escape custody because
he erroneously trusts Judy to do the right thing even though Peralta knows about Judy's
criminal character. This shows poor social perception on the part of Detective Peralta.
True
Despite having a rough exterior demeanor, the Director of the Parks Department, Ron
Swanson, is generally aware of, and effective at, managing the feelings of his
employees. This indicates Ron has a high level of _____________________.
Emotional Intelligence
As the Deputy Director of the Parks Department, Leslie Knope, struggles to not get
over-excited about projects her staff presents her. This indicates Leslie's...
low ability for emotional regulation
April Ludgate is an assistant in the Parks Department and is generally unaffected by the
emotions of people around her, this indicates...
,a low level of affective response.
Even though she is presented opportunities to move to bigger and better positions,
Leslie Knope is hesitant to leave the Parks Department because she doesn't think she'll
be able to replicate the positive feelings she has for her coworkers in a different job.
Based on this, it's safe to say Leslie has...
strong affective commitment to her colleagues.
When Leslie reflects on her time in the Parks Department in the city of Pawnee, she
recalls all the successful projects her team has completed and all the happiness it
brought to community members. This is a strong contributor to Leslie's continuing
dedication and hard work for the city of Pawnee. This is best explained by...
Affective Events Theory (AET)
An important role in social perception can be played by response salience.
True
The process by which individuals select objects in the environment for attention is
referred to as perceptual selectivity.
True
One's perceptions are rarely influenced by an employee's place in the corporate
hierarchy
False
A major influence on how we perceive others is represented by self-concept.
True
Interestingly, in organizations we find typical stereotypes related to race and gender but
not age.
False
There is a tendency to distort information that is personally threatening through
perceptual defense.
True
The process by which we systematically screen out information we don't wish to hear is
selective perception
True
An example of perceptual defense is acceptance with repentance.
False
A situation where conflict is likely to be present is made more difficult with perceptual
defense.
True
, The fact that people are motivated to understand their environment and the causes of
particular events is the underlying assumption of attribution theory.
True
One tends to blame events rather than people when dealing with fundamental
attribution error.
False
A tendency to think and act in a predictable manner is cognitive consistency.
True
The beliefs and ideas a person has about a person or object is dealt with in the
cognitive component of attitude.
True
Interestingly, no predispositions are found in attitudes.
False
An important aspect one needs to understand about attitude is that it is a
multidimensional concept.
False
The view developed by Pfeffer and Salancik, asserts that attitudes result from "socially
constructed realities" as perceived by the individual.
True
Unlike attitude, satisfaction is an objective response to a job situation.
False
One problem with rating scales is the underlying assumption that questionnaire items
mean the same thing to all people.
True
Which of the following is NOT a characteristic of the perceiver?
Subconscious uncertainty
_________ is the most obvious dynamic property.
Motion
Response salience refers to the tendency to focus on objects that relate to our
________ needs or wants.
Immediate
All but which of the following is a major influence on selective attention?
Response Certainty
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