Salesforce Business Analyst Certification Exam Practice Questions and Answers
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Course
Salesforce
Institution
Salesforce
Salesforce Business Analyst Certification
Exam Practice Questions and Answers
What's a proven way to help executives understand how new processes or products can enable change?
A. Thoroughly describe the system configuration details.
B. Keep the conversation strictly focused on what the existin...
C. Point out lessons learned and mistakes that should be avoided - ANSWER✔✔-B. Be transparent and
truthful
Why is the scope statement specification the most fundamental deliverable on any project?
A. It clearly defines the roles and responsibilities of every member of the project team
B. It is the document with the most details
C. It clearly defines what needs to be achieved and the work that must be done to deliver the project -
ANSWER✔✔-C. It clearly defines what needs to be achieved and the work that must be done to deliver
the project
Stakeholders want to enhance the organization's security by requiring users to identify themselves with
additional information besides username and password. Which capability should a business analyst add
to the project backlog?
A. Multi-factor authentication
B. Real-Time event monitoring
C. Shield platform encryption - ANSWER✔✔-A. Multi-factor authentication
What does a business analyst hope to learn from documenting the current state processes?
A. How the sales process may differ from other organizations
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