Datum: 17-5-2021
Opleiding: Social Work
Verslag: 5.3 effectief samenwerken
,Module:
5.2 effectief samenwerken.
Leeruitkomst:
Je bent in staat effectief samen te werken met directe collega’s en/of externe contacten en hierbij
conflicten te hanteren en ontwikkelingsdoelen te realiseren.
Nadere informatie:
• Je kunt de wijze van samenwerking en het gedrag van een groep (team, of een
samenwerkingsverband) met behulp van gegeven groepsdynamische begrippen verklaren.
• Je kunt, gekoppeld aan theorie, ontstaan en oorzaken van conflicten binnen een groep
toelichten en toelichten op welke wijze je ermee omgaat.
• Je kunt voorstellen doen ter verbetering van de samenwerking binnen de groep.
1
, Inhoudsopgave
Inleiding..............................................................................................................................................3
A. Groepsdynamische begrippen.........................................................................................................4
A1. Groepsdynamiek: ......................................................................................................................4
A2. Communicatiestructuur: ...........................................................................................................7
A3. Conclusie: .................................................................................................................................8
B. Omgaan met conflicten ...................................................................................................................9
B1. Kies een conflictsituatie: ...........................................................................................................9
1.1 Casus conflict en het doorlopen van de fasen: ...........................................................................9
1.2 Soort conflict en de oorzaken en aspecten ervan: .................................................................... 10
1.3 Afweermechanismes: .............................................................................................................. 10
1.4 Manier van communiceren:..................................................................................................... 11
1.5 Gevolgen van de conflictsituatie: ............................................................................................. 11
B2. Eigen gedrag: .......................................................................................................................... 12
2.1 Mijn gespreksvaardigheden in de conflictsituatie: ................................................................... 12
2.2 Aspecten van diversiteit: ......................................................................................................... 12
2.3 Reflectie van eigen stel van communiceren: ............................................................................ 12
2.4 Effectieve strategieën:............................................................................................................. 13
2.5 Posities in de Roos van Leary: .................................................................................................. 13
2.6 Invloed op de conflict situatie:................................................................................................. 14
C. Verbeteren van samenwerking ..................................................................................................... 15
C1. Verbetervoorstel: .................................................................................................................... 15
Bibliografie ....................................................................................................................................... 17
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