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Summary How to write a letter of complaint $7.06   Add to cart
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  7. Englisch

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Summary How to write a letter of complaint
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  • Course
  • Englisch
  • Institution
  • Gymnasium

Detailed information or assistance for writing a letter of complaint or email of complaint. The structure of the text and the approach to writing such a text are included. A sample text with a detailed explanation is also included in this document.

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Document information

  • October 31, 2024
  • 2
  • 2024/2025
  • Summary

Subjects

  • letter of complaint
  • email of complaint
  • email
  • letter
  • englisch
  • englishtext
  • textsorten
  • useful phrases
  • writ
  • how to write an email of complaint
  • how to write a letter of complaint
  • phrases email of complaint

Written for

  • Secondary school
  • Gymnasium
  • Englisch
  • 3
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antoniasainiuc14

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Antonia Sainiuc 7b 13.09.2023


letter/email of complaint


• use formal language (no contractions, appropriate vocabulary)
• complain about a specific situation (examples: delayed/bad delivery of a good, damaged
product, deficiencies on vacation, poor service)
• give a reason for writing
• use the correct structure and layout



useful phrases:
1. Reason for writing (introduction)
• I am writing to complain/infrom/ask about…
• I deeply regret to have to say…
• As a passenger/client…
• I have to express my disapproval of/dissatisfaction with…



2. Expressing the problem
• To be disappointed at/by/with sth./sb.
• To be dissatisfied with sth.
• … caused inconvenience
• … is intolerable/not acceptable



3. Request (apology/compensation)
• To suggest sth. As a resolution to the problem
• To be entitled to a compensation
• To ask for compensation/a refund
• To be reimbursed (entschädigt) for sth.



4. Requiring a reply
• To await somebody‘s response
• I look forward to your reply.

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