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NOTARY Signing Agent Certification Exam Questions and Answers
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NOTARY Signing Agent Certification Exam Questions and Answers
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NOTARY Signing Agent CertificationExam
Who are the stakeholders in the loan process? - Question and answersThe
stakeholders in the loan process are: the borrower, the lender, the contracting company,
and the NSA(Notary Signing Agent)
Who hires an NSA? - Question and answersAn NSA is hired by a contracting company
to provide signing services and oversee the actual loan signing with the borrower.
What is a contracting company? - Question and answersA closing company could be:
-closing agent
-bank
-escrow company
-attorney
-signing service
-borrower's
What types of transactions does a Signing Agent handle? - Question and answers-
Refinance
-Purchase and sale
-HELOC
-Construction
-Commercial
-Reverse Mortgage
What are some Signing Agent DO's and DONT's? - Question and answersYou can:
-Print Loan documents
-Oversee the signing
-Notarize the appropriate documents
-Return the documents
You can't:
-Process loans
-Conduct a settlement
-Prepare documents
-Offer am opinion or legal advice to the borrowers
What are some examples of discriminatory or unfair practices? - Question and answers-
refusing to perform signing or providing inferior services based on clients race, color,
national origin, religion, gender, sexual orientation, disability, family or migratory status
-making unprofessional and insensitive remarks about the clients culture, level of
education or lifestyle
, -Prompting the perception of unwelcome advances or a lewd act
Where does the NSA fit in the loan process? - Question and answersYou may be the
first or the only person the borrower meets. Although you are involved in only one step,
the whole loan process hinges on how well you do your job.
What are the key responsibilities of a Signing Agent? - Question and answersKey
responsibilities:
-Travel to the borrower
-Oversee the Signing
-Collect stipulations and notarize applicable documents
-Ensure that the documents are signed, dated or initialed properly
-Review all the documents
-Return the documents to the contracting company.
How does a Signing Agent's performance affect the SLA(Service Level Agreement)? -
Question and answersYour poor performance can negatively affect the payment to the
contracting company
How can a Signing Agent provide superior customer service - Question and
answersYou can:
-Be positive and Confident
-Be Prompt
-Be accurate
-Be dependable
What Is the difference between brokered and direct assignments? - Question and
answersBrokered assignments
-contracted with a signing service
-need not market yourself
-steady stream of work
-Pays flat rate
-Will work with less experienced notary signing agent's
Direct assignments
-contracted directly with lenders, escrow agents, etc.
-rate may be negotiated
-Quick payment
-only work with experienced notary signing agent's
How can you maintain your professionalism in different environments? - Question and
answers-manage your home environment on a call
-act professionally: phone, email and texting
What do I do if the documents are in electronica format? - Question and answers-
receive documents via email or access contracting
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